Job Summary
We are seeking an experienced Delivery Head to lead end-to-end delivery of Data
Engineering, Analytics, Business Intelligence, AI/ML, and Data Science programs across
enterprise clients. The role owns end-to-end delivery, customer success, operational
governance, commercial performance, profitability and delivery excellence while ensuring
successful execution of large-scale technology initiatives.
Mandatory Skills
- 15+ years of overall experience with at least 8+ years in Delivery Leadership, Program Management, or Account Management roles
- Proven experience delivering Data Engineering, Business Intelligence, Analytics, AI/ML, and Data Science programs
- Strong experience managing large cross-functional and distributed delivery teams
- Expertise in stakeholder management, customer engagement, and executive-level communication
- Experience managing delivery governance, resource planning, risk management, and operational excellence
- Strong understanding of Agile, Scrum, Waterfall, and Hybrid delivery methodologies
- Experience with Jira, Confluence, Azure DevOps, and project governance tools
- Strong exposure to Cloud, Data Platforms, Analytics, AI, and Data Science ecosystems
- Experience managing offshore, onsite, and global delivery models
- Ability to support pre-sales activities, solution discussions, delivery estimations, and proposal inputs for Data & Analytics opportunities
- Banking & Financial Services domain experience is highly preferred
Key Responsibilities
a) Delivery Strategy & Program Governance
- Own end-to-end delivery of Data, Analytics, AI, programs
- Establish delivery governance frameworks, reporting standards, and operational controls
- Lead Portfolio Governance, PMO Standards, executive dashboards, delivery health reviews and steering committees working closely with the Project Manager.
- Ensure successful delivery within scope, budget, timeline, and quality expectations
- Drive portfolio-level planning, prioritization, and execution across multiple engagements
- Monitor project health, risks, dependencies, escalations, and mitigation plans
b) Client & Stakeholder Management
- Build and maintain strong relationships with business and technology stakeholders
- Provide executive-level status reporting, governance updates, and delivery insights
- Manage customer expectations and ensure high levels of satisfaction and trust
c) Team Leadership & Resource Management
- Lead Delivery Managers, Project Managers, Architects, Data Engineers, Analysts, QA teams, and cross-functional delivery teams
- Drive resource planning, workforce utilization, and capacity management
- Foster a culture of accountability, collaboration, innovation, and continuous improvement
- Mentor and develop future leaders within the delivery organization
- Support hiring, onboarding, and capability-building initiatives
d) Operational Excellence & Continuous Improvement
- Drive standardization, automation, and delivery process improvements
- Establish best practices for quality management, project governance, and customer engagement
- Promote Agile delivery principles and continuous improvement across teams
- Ensure compliance with organizational standards, security policies, and governance requirements
- Support pre-sales activities by contributing to solution discussions, estimations, capability presentations, and delivery planning for prospective engagements
Technical Skills
- Delivery Platforms: Jira, Azure, DevOps, Confluence
- Cloud – Azure, AWS, GCP
- Data Platforms – DataBricks or SnowFlake or Informatica