Head of Delivery

Comviva; Bengaluru; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Comviva in Bengaluru seeks a Head of Delivery to lead end-to-end engineering, delivery, and professional services for MobiLytix Digital, with P&L responsibility and cross-team coordination.

You will drive customer satisfaction, implement robust delivery frameworks, and mentor a high-performing team across centralized and decentralized units, emphasizing DevOps, scalability, and performance.

Qualifications

• Experience: 12+ years in software engineering and professional services delivery, with 5+ years in a leadership role overseeing engineering and P&L.
• Technical: Java, Node.js, React, and cloud-native architectures.
• Delivery: Strong experience in professional services delivery, project management, and decentralized team operations.
• Financial: Experience managing P&L, resource optimization, and cost management for service delivery.

Responsibilities

• Oversee and guide teams working with React front end and Node.js backends.
• Promote best practices in DevOps, CI/CD, automated testing, and cloud-native architecture.
• Own the P&L of professional services delivery, ensuring profitability and efficiency.
• Develop and execute delivery frameworks for decentralized teams.
• Collaborate with central support, project management, and testing teams to streamline delivery.

Skills

Java

Node.js

React

Cloud-native

DevOps

CI/CD

P&L

Leadership

Distributed teams

Tools

Docker

Kubernetes

PostgreSQL

MongoDB

REST/GraphQL

Next.js

Job description

Role Overview

We are seeking an accomplished and strategic

We are seeking an accomplished and strategic Head of Delivery to lead the development and deployment of our Offering In the digital space- MobiLytix Digital. This role encompasses end-to-end ownership of engineering, delivery, and professional services for the product, including P&L responsibility. The successful candidate will ensure seamless collaboration across decentralized teams, including central support, project management, and testing teams, while driving innovation, operational excellence, and customer satisfaction.

Key Responsibilities

Engineering Leadership

• Oversee and guide teams working with React based front end and Node.js-based backends technologies.
• Promote best practices in DevOps, CI/CD, automated testing, and cloud-native architecture for high availability and scalability.

Delivery Management

• Own the P&L of professional services delivery, ensuring profitability and efficiency.
• Develop and execute robust delivery frameworks, ensuring decentralized teams operate cohesively.
• Collaborate with central support, project management, and testing teams to streamline delivery processes.
• Oversee implementation projects for clients, ensuring timely and high-quality outcomes.
• Establish metrics and KPIs to track delivery performance and customer satisfaction.

Collaboration & Stakeholder Management

• Serve as the primary liaison between engineering, central support teams, and decentralized project management and testing teams.
• Partner with sales and customer success teams to align product delivery with client expectations.
• Coordinate with product management to prioritize and execute on feature roadmaps aligned with customer and market needs.

P&L Responsibility

• Manage budgets, resource allocation, and cost optimization strategies for professional services delivery.
• Identify and mitigate risks to ensure project profitability and client satisfaction.
• Drive continuous improvement initiatives to enhance delivery efficiency and quality.

Leadership & Talent Development

• Build and lead a high-performing team of engineers, project managers, and delivery professionals.
• Foster a culture of innovation, accountability, and professional growth.
• Mentor and develop leaders within the team to scale organizational capabilities.

Qualifications

• Experience: 12+ years in software engineering and professional services delivery, with 5+ years in a leadership role overseeing engineering and P&L.
• Technical Expertise: Proven expertise in Java, Node.js, React, and cloud-native architectures
• Delivery Expertise: Strong experience in professional services delivery, project management, and decentralized team operations.
• Financial Acumen: Experience managing P&L, resource optimization, and cost management for service delivery.
• Collaboration Skills: Demonstrated ability to work with cross-functional teams and drive alignment across distributed units.

Preferred Technical Skills

• Have worked in Mobile app/ digital space
• Strong expertise in Java-based backends, including microservices architecture and performance optimization.
• Advanced skills in React for frontend development, including state management libraries like Redux and responsive UI/UX design.
• Familiarity with RESTful and GraphQL APIs, API design principles, and integrations.
• Hands-on experience with SQL and NoSQL databases, including PostgreSQL, MySQL, and MongoDB.
• Experience with CI/CD pipelines, containerization (Docker, Kubernetes), and cloud infrastructure management (Azure/AWS preferred).
• Knowledge of deployment and monitoring tools for ensuring high-availability systems.
• Expertise in modern frontend frameworks and libraries like React and Next.js, along with tooling like Webpack and Babel.
• Knowledge of accessibility standards and frontend performance optimization.
• Proven ability to design scalable, fault-tolerant systems with performance optimization.
• Familiarity with distributed systems and asynchronous programming patterns.
• Experience implementing security best practices across the software development lifecycle (SDLC).
• Knowledge of compliance standards such as GDPR, SOC2, and ISO27001.
• Ability to work cross-functionally and collaborate with technical and non-technical teams.
• Strong focus on code quality, peer reviews, and fostering a culture of engineering excellence.