Head Nurse

Fresenius Medical Care AG & Co. KGaA; India; On-site; INR 500,000 - 900,000; Full time

Job summary

Fresenius Medical Care AG & Co. KGaA in India seeks an experienced Operations Administrator to oversee the dialysis center’s daily functioning and ensure high standards of patient care.

You will manage the center, supervise staff, handle stock/indent management, and ensure clinical quality and compliance with safety standards. The role includes rostering, attendance, leave handling, grievance redressal, RO maintenance coordination, and daily documentation.

Qualifications

• Centre administration and clinical quality standards must be maintained.
• Staff management including attendance, roaster, leave and grievance handling.
• Stock/Indent management and daily stock reconciliation.
• RO maintenance and water quality monitoring per standards.

Responsibilities

• Ensure smooth operation of the Dialysis unit.
• Oversee inventory, indenting, and stock register updates.
• Maintain daily reports and patient treatment scheduling.
• Provide training and mentoring to junior technical staff.
• Escalate issues to management with timely follow-up.

Job description

Fresenius Medical Care is a global leader in providing high-quality healthcare solutions and services. We are committed to fostering an inclusive and diverse work environment where all employees are treated with respect and fairness, regardless of race, gender, caste, ethnicity, religion, disability, or any other characteristic. We believe in equal opportunities for all and celebrate diversity as a key driver of innovation and success. Our commitment to equality ensures that every individual has the opportunity to thrive.

Summary of the role:

Operational (RO / Inventory / SCM)

Administration of Center, Staff management, Stock /Indent Management, Clinical Quality.

Accountable for smooth functioning of the Dialysis unit.

Staff management in the unit, attendance, Duty roaster management, leave management, grievance Redressal.

Stock Management:

Ensuring timely indents, maintaining stock register on daily basis, maintaining safety stock at any point of time, Physical audit of stock in every fifteen days, also sending the Delivery challans to the purchase department

RO maintenance:

To ensure Water Quality is maintained as per the AAMI standards.

Documentation:

Daily Reporting, Daily Revenue report, Medical Records (HD Sheet, RO Logbook, Reuse log book, other records). Scheduling of Patient treatments.

Inventory HO Reporting, RO Maintenance, Machine Maintenance, Renatron Maintenance, Regeneration, Back wash. Test –TDS, Hardness.

Clinical

Complete patient care by ensuring strict adherence to the clinical protocols by all the Dialysis technicians.

Maintaining the HD machines – Disinfection, machine log book.

Centre Hygiene by ensuring the tidiness is maintained by Housekeeping staff as per the standards.

Training and mentoring of junior technical staff.

Escalation of any issue /event occurred in the unit, which requires management attention /support.

Share and Discuss clinical related issues with the Quality team and the Nephrologists.

Cannulation || Connect Machine to the Patient || Monitor Patient Continuously Disconnect the Patient || Housekeeping Maintenance || Documentation

Personal / Patient Related (Patient history, assessment of Dry weight, Complication Management, Medication, Diet advice, Pleasing behaviour with patient, Give Moral support to the Patient)

Ensures provision of outstanding customer service to all external and internal customers including patients and staffs.

Develops and maintains positive relationships through effective and timely communication with all stakeholders

Responds, resolves and follows up on Patient treatment service issues with all stakeholders in timely manner