HCLTech Freshers hiring

HCLTech; Chennai District; On-site; INR 300,000 - 450,000; Full time

Benefits offered by this job

Cab provided

International Trainers

World class exposure

Excellent working environment

Salary - Best in industry

Shift - Night (Flexible)

Job summary

HCLTech Chennai invites fresh graduates to join the Healthcare Semi-Voice process. The role focuses on resolving customer queries via email, chat, and phone, while ensuring data accuracy and quality across systems.

Ideal candidates are graduates (2025 or 2026) with good English, enthusiasm, and a quick-learning attitude, open to night shifts. Training and a world-class environment await.

Qualifications

• Fresh graduates with passing year 2025 or 2026.
• No BE/BTech/MCA or technical background required.
• Strong written and spoken English communication.
• Willingness to work night shifts and adapt to a Healthcare semi-voice process.

Responsibilities

• Respond to customer queries via email, chat, and phone.
• Enter, update, and manage data in various systems.
• Troubleshoot issues and escalate to higher support levels when needed.
• Monitor data quality and customer interactions for accuracy.
• Identify inefficiencies and suggest process improvements.

Skills

Good English

Enthusiastic

Quick learner

Education

Graduation 2025/2026

Job description

EXCELLENT OPPORTUNITY WITH HCLTech FOR FRESHERS

HCLTEch is hiring for Freshers Healthcare Semi- Voice process

Job Summary

The primary purpose of this role is to efficiently resolve customer queries via email or chat and calling, manage data accuracy, monitor quality, and identify process improvements

Key Responsibilities

• Respond To Customer Queries and Issues Through Email Or Chat and calling, Ensuring Prompt and Effective Resolution.
• Accurately Enter, Update, And Manage Data In Various Systems And Databases.
• Troubleshooting Problems, Providing Solutions, And Escalating Issues To Higher Levels Of Support When Necessary
• Monitor And Ensure The Quality and High Accuracy Of Processed Data And Customer Interactions.
• Identify Inefficiencies And Suggest Improvements To Enhance Operational Workflows.

Desired Candidate Profile:

• Freshers- Graduation must (2025 and 2026)

(No B.E/B.TECH/MCA/Technical Background)

• Good English Communication
• Enthusiastic and confident
• Quick learner

Rounds of interview:

Perks and Benefits:

• 1. Cab provided
• 2. International Trainers
• 3. World class exposure
• 4. Excellent working environment
• 5. Salary - Best in industry
• 6. Shift - Flexible with any shifts (Night)

Shift : Night shift

Work location: Chennai

Interview mode: Online