Hardware Engineer

YOTTA

Gautam Buddha Nagar

On-site

INR 900,000 - 1,500,000

Full time

7 days ago

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Job summary

Yotta Data Services, India’s leading sovereign AI infrastructure and data center services company, is seeking an experienced Hardware Engineer to support server hardware operations across our AI/GPU and enterprise compute platforms in a 24x7 data center environment.

You will perform end-to-end diagnostics, break-fix, spare-parts management and RMA coordination, ensuring high availability and timely incident resolution while collaborating with OEMs and onsite teams.

Qualifications

5+ years in server hardware operations or data center support.
Hands-on troubleshooting and break-fix experience.
Strong knowledge of server architecture and components.
Experience diagnosing and replacing GPUs, CPUs, motherboards, memory, NICs, PSUs.
Experience in spare-parts management and RMA processes.
Experience coordinating with OEMs/ODMs.
Experience in 24x7 mission-critical data centers.
Ability to troubleshoot issues independently and coordinate with multiple technical teams.

Responsibilities

Troubleshoot and repair AI/GPU and enterprise servers.
Maintain high availability and reliability of server hardware.
Monitor faults and identify degradation patterns.
Coordinate RMA and parts replacement.
Support NVIDIA GPU-based servers and DGX/HGX platforms.
Manage spare parts inventory and ensure timely stocking.
Document faults and resolutions for future reference.

Skills

Server hardware ops

Hardware troubleshooting

Server architecture

Server components

Spare parts management

RMA management

OEM/ODM coordination

Incident management

24x7 operations

Independent troubleshooting

Education

Bachelor's degree in relevant field

Job description

Yotta Data Services is India’s leading sovereign AIinfrastructure, cloud platform and data centre services company, enablingenterprises, governments, startups, and digital platforms to build, deploy,and scale next-generation AI and digital workloads securely within India.

With hyperscale data centre campuses in Navi Mumbaiand Greater Noida (Delhi NCR), advanced GPU-powered AI infrastructure, and acomprehensive ecosystem of cloud, AI, hosting, cybersecurity, and managedplatform services, Yotta delivers high-performance, scalable, and compliantdigital infrastructure built for the AI era.

Yotta is at the forefront of powering India’ssovereign AI and digital transformation journey through world-classinfrastructure, deep technology partnerships, and fully India-hostedenterprise-grade platforms.

Job Scope

We are looking for an experienced and hands-onHardware Engineer to support the operations, maintenance, troubleshooting andlifecycle management of server hardware across our infrastructure. The rolewill involve working with both AI/GPU-based servers and conventionalCPU-based enterprise servers in mission-critical data center environments.

Total /RelevantExperience

5+ years of experience

Key Responsibilities

1. Server Hardware Operations & Maintenance

Perform end-to-endtroubleshooting, maintenance and repair of AI/GPU and conventional enterpriseservers.
Ensure high availability andreliability of server hardware deployed across the infrastructure.
Monitor and identify hardwarefaults, degradation and recurring failure patterns.
Perform hardware diagnosis andidentify faulty components for replacement.
Ensure servers are tested andoperational after repair, replacement or maintenance activities.
Work within defined SLAs toensure timely resolution of hardware-related incidents.

2. Server Hardware Break-Fix

Handle the complete hardwarebreak-fix lifecycle, including:
Fault detection and diagnosis
Faulty componentidentification
Spare allocation
Server testing and servicerestoration
Faulty part removal andtagging
RMA coordination and closure
Troubleshoot and replaceserver Field Replaceable Units (FRUs), including:
Motherboards
Power Supply Units (PSUs)
Storage and other servercomponents

3. AI/GPU and Enterprise Server Support

Provide hardware support forNVIDIA GPU-based servers and compute nodes.
Work on high-density AI andHPC server environments.
Support GPU server platforms,including HGX/DGX architecture and other GPU-based server platforms.
Perform troubleshooting andreplacement of GPU cards and associated server components.
Support conventionalenterprise and CPU-based servers, including:
General-purpose compute servers
Application and database servers
Virtualization servers
High-performance compute servers

4. Spare Parts & Inventory Management

Maintain and manage serverhardware spares required for break-fix activities.
Ensure proper receipt,inspection, storage and issue of server components.
Maintain accurate records ofspare inventory and component movement.
Monitor availability ofcritical server FRUs and elevate requirements for replenishment.
Support inventoryreconciliation of replaced, repaired and available spare components.
Ensure critical AI/GPU servercomponents are available as per operational requirements.

5. Faulty Part & RMA Management

Identify, tag and maintainproper records of faulty or replaced components.
Follow the defined process forsegregation and storage of faulty hardware.
Coordinate with OEMs/ODMs forraising and tracking RMA cases.
Prepare faulty components forshipment to designated OEM/ODM service centers.
Track repair and replacementstatus of faulty components.
Ensure repaired or replacementcomponents are received and appropriately updated in the inventory.
Maintain accuratedocumentation to avoid unaccounted or misplaced components.
Coordinate with OEMs, ODMs andhardware service partners for technical support and issue resolution.
Follow up on delayed parts,replacement requests and unresolved hardware issues.
Support warranty andservice-related activities.
Escalate critical or recurringhardware failures to the relevant internal and external teams.
Coordinate with centralengineering teams and onsite support teams for timely issue resolution.
Respond to server hardwareincidents within defined response and resolution timelines.
Maintain detailed records ofhardware faults, repairs, replacements and RMA activities.
Document troubleshooting stepsand resolutions for recurring issues.
Follow established operationalprocesses, escalation procedures and SLAs.
Participate in shift orstandby support for critical 24x7 environments, as required.

Must-have skill

5+years of experience in server hardware operations, data center hardwaresupport or enterprise server infrastructure.
Stronghands-on experience in server hardware troubleshooting and break-fixoperations.
Strongunderstanding of server hardware architecture and components.
Experiencein diagnosing and replacing server components such as GPUs, CPUs,motherboards, memory, NICs, PSUs, fans and other FRUs.
Experiencewith spare-parts management and hardware inventory.
Experiencein faulty part handling and RMA management.
Experiencecoordinating with OEMs, ODMs and hardware service partners.
Understandingof hardware incident management and SLA-driven support environments.
Experienceworking in 24x7 mission-critical data center or enterpriseinfrastructure environments.
Abilityto troubleshoot issues independently and coordinate with multipletechnical teams.

PreferredSkills

Experience with one ormore of the following will be an added advantage: