Guest Service Officer

HYATT Hotels; Pune District; On-site; INR 180,000 - 240,000; Full time

Job summary

HYATT Pune in Pune Division, Maharashtra, India seeks a Guest Service Officer to join the front desk team. You will provide consistent, high-quality service to guests and help ensure smooth operations within the Rooms Division at the hotel’s reception.

This is an entry-level position requiring a customer-focused mindset and professional hospitality skills. Responsibilities include greeting guests, handling check-in/out, addressing inquiries, and coordinating with other hotel departments to

Qualifications

• Diploma in Hospitality or Tourism Management is required or preferred.

Education

Diploma/qualification in Hospitality or Tourism Management

Job description

Title

Guest Service Officer

Location

Hyatt Pune, Pune Division, Maharashtra, India

Employment type

• Full-time

Seniority level

• Entry level

Job function

• Management and Manufacturing

Industries

• Hospitality

Summary

You will be responsible to provide an excellent and consistent level of service to your customers. Contributes to the smooth and efficient running of the Reception within the Rooms Division.

Qualifications

• Diploma/qualification in Hospitality or Tourism Management