Guest Service Officer

Hyatt Hotels Corporation; Gurugram District; On-site; INR 250,000 - 420,000; Full time

Job summary

Hyatt Hotels Corporation in Gurgaon invites applications for a Guest Service Officer to deliver exceptional service at the Reception within the Rooms Division.

Ideal candidate has a hospitality or tourism management degree and at least two years of hotel operations experience, with strong customer service, communication, and interpersonal skills.

Join our team to contribute to smooth daily operations and guest satisfaction.

Qualifications

• Degree or diploma in Hospitality or Tourism management (required).
• Minimum 2 years work experience in hotel operations.
• Good customer service, communications and interpersonal skills.

Responsibilities

• The Guest Service Officer is responsible for contributing to the smooth and efficient running of the Reception within the Rooms Division.
• Provide excellent and consistent level of service to guests.

Skills

Customer service

Communication skills

Interpersonal skills

Education

Hospitality management degree/diploma

Job description

Close Inclusive Collection Job Postings Notification

"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division

Qualifications

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.

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