Guest Service Associate (Housekeeping) - Housekeeping Associate v4.0

Hilton Garden Inn; Bengaluru; On-site; INR 300,000 - 420,000; Full time

Job summary

Hilton Garden Inn Bengaluru is seeking an experienced housekeeping professional to maintain exceptional guest rooms and public areas, ensuring cleanliness, safety, and compliance with brand standards.

The role requires 4+ years in housekeeping, strong communication, and the ability to work in a fast-paced environment while prioritizing tasks. Join a team committed to guest satisfaction and seamless service delivery.

Qualifications

• 4+ years of housekeeping experience in a hotel or similar environment.
• Strong knowledge of housekeeping procedures and protocols.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide exceptional guest service and ensure customer satisfaction.
• Maintain high standards of cleanliness and hygiene in guest rooms and public areas.
• Collaborate with other departments to ensure seamless service delivery.
• Handle guest complaints and resolve issues professionally.
• Ensure compliance with company policies and procedures.
• Maintain accurate records of guest interactions and transactions.

Skills

Communication

Interpersonal skills

Housekeeping procedures

Attention to detail

Time management

Education

Any Graduate degree

Job description

• Provide exceptional guest service and ensure customer satisfaction.
• Maintain high standards of cleanliness and hygiene in guest rooms and public areas.
• Collaborate with other departments to ensure seamless service delivery.
• Handle guest complaints and resolve issues professionally.
• Ensure compliance with company policies and procedures.
• Maintain accurate records of guest interactions and transactions.

Job Requirements

• Minimum 4.0 years of experience in housekeeping or a related field.
• Any Graduate degree is required.
• Possess strong knowledge of housekeeping procedures and protocols.
• Demonstrate excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment and prioritize tasks.
• Strong attention to detail and ability to maintain high standards of cleanliness and hygiene.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.