Guest Service Associate - Housekeeping

Courtyard by Marriott; Chennai; On-site; INR 240,000 - 360,000; Full time

Job summary

Courtyard by Marriott Chennai is seeking a dedicated Housekeeping Attendant for a full-time, on-site role. You will respond to guest requests, prepare and replenish rooms, and maintain cleanliness across guest areas according to Marriott standards.

Preferred qualifications include no high school diploma required and no related work experience necessary. Safety policies and professional appearance are emphasized to ensure exceptional guest experiences.

Qualifications

• No explicit required technical skills listed.

Responsibilities

• Respond promptly to guest requests and department requests.
• Fill cart with supplies and transport to assigned area.
• Enter guest rooms following access procedures and verify vacancy before entry.
• Replace guest amenities and supplies; replace dirty linens and towels.
• Make beds and fold linens; clean bathrooms; remove trash and items.
• Inspect room appliances and ensure they are present and functioning.
• Dust, polish, and remove marks from walls and furnishings; vacuum and floor care.
• Move and handle objects weighing up to 25 pounds; push/pull carts as needed.

Education

No high school diploma or G.E.D. equivalent.

Job description

Job Description:

• Job Number26139708
• Job CategoryHousekeeping & Laundry
• Location564 Anna Salai, Teynampet, Chennai Tamil 600018, India VIEW ON MAP
• ScheduleFull Time
• Located Remotely?N
• Position TypeNon-Management

Position Summary

Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway).

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualification

• Education: No high school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.