Housekeeping Executive-Courtyard by Marriott Vitthalapur

Courtyard by Marriott; Amravati; On-site; INR 223,000 - 312,000; Full time

Job summary

Courtyard by Marriott is looking for a dedicated housekeeping professional in India to ensure top-quality cleaning of guest rooms and public areas. You will inspect spaces, update room statuses, and coordinate with Engineering, Front Office and Laundry to deliver a seamless guest experience.

Responsibilities include assisting management in hiring, training, scheduling and coaching staff, following safety policies, protecting assets, and delivering courteous service while upholding Courtyard

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: At least 1 year of related work experience.
• supervisory Experience: At least 1 year of supervisory experience.

Responsibilities

• Inspect guest rooms, public areas, pool, after cleaning to ensure quality standards.
• Run room reports, verify room status, prioritize room cleaning, update departing room status.
• Assist housekeeping management in daily activities and coordinate with Engineering, Front Office, Laundry.
• Document and resolve discrepancies with Front Desk; communicate room changes to next shift.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and coaching staff.
• Follow safety policies; protect assets; maintain professional appearance and guest relations.
• Respond to guest needs, maintain confidentiality, and uphold Courtyard service standards.

Education

High school diploma or GED

Job description

Additional Information

Job Number: 26126433

Job Category: Housekeeping & Laundry

Location: One Marriott Drive, Need Address, Vitthalapur 382120, India VIEW ON MAP

Schedule: Full Time

Located Remotely?: N

Position Type: Non-Management

Position Summary

Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.

Preferred Qualification

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.