GTM Support Specialist

Autodesk, Inc; Karnataka; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Autodesk India Pvt Ltd in Bengaluru, Karnataka, is seeking a Customer Management and Business Consultancy professional to advance sales processes and ROI for Autodesk solutions. You will develop, execute, support, and review business strategy and operations, and partner with sales and partners to gain competitive advantage.

The role emphasizes strategic advisory, CRM proficiency, field training delivery, and ongoing optimization of tools and processes to improve efficiency and outcomes across

Qualifications

• BA, BS or equivalent experience.
• 3+ years of sales/sales management/sales support/sales marketing or relevant experience.
• Proficient in MS Office and CRM system.
• Languages: English is required. Added language is welcomed.

Responsibilities

• Provide strategic advisory services to maximize customer’s return on investment in their Autodesk solutions.
• Develop, execute, support, and/or review the business strategy and operations to ensure goals and objectives are met.
• Prepare and deliver timely relevant Field training and learning content to Sales organization to continuously improve ramp-up time, selling time and predictability.
• Drive adoption of business tools and continuously solicit feedback for improvement.
• Work with key stakeholders and initiate action to effectively support and improve business systems, tools, and processes.

Skills

CRM systems

Microsoft Office

Sales support

Stakeholder management

English language

Education

BA/BS or equivalent

Tools

Salesforce

Job description

Job ID26WD101454Job Requisition ID #26WD101454Position OverviewDo you have great customer management and business consultancy skills? Are you passionate about engaging your customers and collaborating with everyone you work with? If this sounds like you, read on!In this role, you will actively be involved in developing, executing, supporting, and/or reviewing the business strategy and operations to ensure goals and objectives are met. Prioritize operation schedules and reviews and streamlines business processes. You will provide strategic advisory services and support to maximize customer’s return on investment in their Autodesk solutions. You will be able to utilize your combination of industry knowledge, business strategy expertise, product knowledge and account management experience to help sales and our partners to operate more quickly and gain a competitive advantage in the marketplace. This is an exciting opportunity to make a positive impact on our sales processes and Autodesk’s future success.ResponsibilitiesProvide fast and reliable access to Sales Process and using Sales productivity tools knowledge to assist in answering day to day questions and solving issues encountered during the Sales and Customer success activitiesPrepare and deliver timely relevant Field training and learning content to Sales organization to continuously improve ramp-up time, selling time and predictabilityCollect information regarding status of action items, maintain high-level project schedule, raise potential issues with program manager; suggest and implement solutions as neededDrive adoption of business tools and continuously solicit feedback for improvementWork with key stakeholders and initiate action to effectively support and improve business systems, tools, and processesMaintain and revise procedures to ensure efficient and effective operation of programs/projects and supporting systems and business processesContribute to project strategy, design, development, and successful implementationMinimum QualificationsBA, BS or equivalent experience.3+ years of sales/sales management/sales support/sales marketing or relevant experienceProficient in MS Office and CRM systemLanguages: English is required. Added language is welcomed.Preferred Qualifications1+ years CRM Salesforce experience (power user)Experience deploying business services at enterprise organizationCoaching skill or training experience to businesspersonPresentation skill or experience for business proposalExperience in setting up vendor forms.The Ideal CandidateYou are committed to continuous learning and growthYou are a true team player and thrive when the team is winningYou take responsibility for both good and bad resultsYou like to work collaboratively with diverse people regardless in background, cultureYou actively seek differing perspectives to create more powerful outcomesYou are fine with having hard conversations to get to better outcomes#LI-SV2Learn MoreAbout AutodeskWelcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!Salary transparencySalary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.BelongingWe take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belongingIn-Person Onboarding and Identity VerificationThis role may require in-person onboarding and/or in-person ID verification.