GTM Support Specialist

Autodesk; Bengaluru; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

Autodesk Bengaluru seeks a customer management and business consultancy professional to align sales processes with client outcomes. You will develop, execute, and support programs that maximize adoption of Salesforce and CRM tools, while training the sales team and assisting partners to accelerate revenue.

Ideal candidates bring 3+ years in sales support or management, strong MS Office skills, and excellent English communication.

Qualifications

• BA/BS or equivalent experience required.
• 3+ years in sales/sales support/management or related role.
• Proficient with MS Office and CRM systems; English required.

Responsibilities

• Provide fast access to Sales Process and CRM tools to assist day-to-day sales and customer success activities.
• Prepare and deliver timely field training to Sales to improve ramp-up time, selling time and predictability.
• Collect status information, maintain high-level schedules, raise issues with program manager and propose solutions.
• Drive adoption of business tools and continually solicit feedback for improvement.
• Collaborate with stakeholders to support and improve business systems, tools, and processes.

Skills

Sales experience

MS Office

English proficiency

CRM knowledge

Education

BA, BS or equivalent experience

Tools

Salesforce

CRM system

Job description

Job Requisition ID #

26WD101454

Position Overview

Do you have great customer management and business consultancy skills? Are you passionate about engaging your customers and collaborating with everyone you work with? If this sounds like you, read on!

In this role, you will actively be involved in developing, executing, supporting, and/or reviewing the business strategy and operations to ensure goals and objectives are met. Prioritize operation schedules and reviews and streamlines business processes. You will provide strategic advisory services and support to maximize customer’s return on investment in their Autodesk solutions. You will be able to utilize your combination of industry knowledge, business strategy expertise, product knowledge and account management experience to help sales and our partners to operate more quickly and gain a competitive advantage in the marketplace. This is an exciting opportunity to make a positive impact on our sales processes and Autodesk’s future success.

Responsibilities

• Provide fast and reliable access to Sales Process and using Sales productivity tools knowledge to assist in answering day to day questions and solving issues encountered during the Sales and Customer success activities
• Prepare and deliver timely relevant Field training and learning content to Sales organization to continuously improve ramp-up time, selling time and predictability
• Collect information regarding status of action items, maintain high-level project schedule, raise potential issues with program manager; suggest and implement solutions as needed
• Drive adoption of business tools and continuously solicit feedback for improvement
• Work with key stakeholders and initiate action to effectively support and improve business systems, tools, and processes
• Maintain and revise procedures to ensure efficient and effective operation of programs/projects and supporting systems and business processes
• Contribute to project strategy, design, development, and successful implementation

Minimum Qualifications

• BA, BS or equivalent experience.
• 3+ years of sales/sales management/sales support/sales marketing or relevant experience
• Proficient in MS Office and CRM system
• Languages: English is required. Added language is welcomed.

Preferred Qualifications

• 1+ years CRM Salesforce experience (power user)
• Experience deploying business services at enterprise organization
• Coaching skill or training experience to businessperson
• Presentation skill or experience for business proposal
• Experience in setting up vendor forms.

The Ideal Candidate

• You are committed to continuous learning and growth
• You are a true team player and thrive when the team is winning
• You take responsibility for both good and bad results
• You like to work collaboratively with diverse people regardless in background, culture
• You actively seek differing perspectives to create more powerful outcomes
• You are fine with having hard conversations to get to better outcomes

#LI-SV2

Learn More

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Belonging

We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging

In-Person Onboarding and Identity Verification

This role may require in-person onboarding and/or in-person ID verification.