GTM AI Operations - India

JumpCloud Inc.; Bengaluru; Remote; INR 900,000 - 1,400,000; Full time

Job summary

JumpCloud Inc. is seeking a highly technical GTM operator to design, build, and operationalize agentic outbound systems that boost pipeline generation efficiency and seller productivity.

This remote India-based role aligns with an EMEA shift and requires hands-on experience across Salesforce, Marketo, Gong Engage, and related tools. You’ll lead the evolution of outbound programs with AI targeting, enrichment, and orchestration, collaborating with Marketing, Sales, RevOps, and Data teams to

Qualifications

• Hands-on experience with GTM systems including Salesforce, Marketo, Gong Engage, and outbound platforms.
• Experience building workflows across Clay, Openprise, Zapier, Replit, or similar orchestration tools.
• Strong understanding of outbound operations, lead/account flows, enrichment strategies, segmentation, and GTM data management.
• In-depth understanding of MCPs and demonstrated experience applying best practices for MCP utilization and efficiency.

Responsibilities

• Design and build agentic outbound workflows to automate sourcing, contact acquisition, research, prioritization, personalization, sequencing, and engagement.
• Integrate AI-driven workflows across Salesforce, Marketo, Clay, and engagement tools to scale.
• Reduce manual BDR work through automation while increasing outbound quality, targeting precision, personalization, and activity scalability.
• Prototype, deploy, measure, and iterate GTM workflows with a strong bias toward execution and measurable business impact.

Skills

GTM Systems

Workflow Automation

Outbound Ops

MCP optimization

Tools

Salesforce

Marketo

Gong Engage

Clay

Openprise

Zapier

Replit

Job description

This opportunity requires that you work a specific shift as this is a region specific role.

JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.

JumpCloud is Intelligent, Secure IT.

What You'll Be Doing:

Reporting to the Sr. Director of Marketing Operations, this role will focus on designing, building, and operationalizing agentic outbound systems that improve pipeline generation efficiency and seller productivity.

Core Objectives:

Build Agentic Outbound Systems

• Design and deploy AI outbound workflows that automate account sourcing, contact acquisition, research, prioritization, personalization, sequencing, and engagement orchestration

Operationalize AI at Scale

• Move beyond isolated AI experiments by building repeatable, production-ready workflows that integrate across Salesforce, Marketo, Clay, sequencing platforms, enrichment providers, and engagement tools

Improve Outbound Efficiency

• Reduce manual BDR work through automation while increasing outbound quality, targeting precision, personalization, and activity scalability

Accelerate Pipeline Generation

• Support the evolution of JumpCloud’s outbound programs through AI targeting, signal-based prioritization, automated enrichment, and intelligent workflow orchestration

Ship Fast and Iterate

• Rapidly prototype, deploy, measure, and improve GTM workflows with a strong bias toward execution and measurable business impact

We're Looking For:

A highly technical GTM operator who enjoys building systems, automations, and workflows that solve real revenue problems. This person thrives in fast-moving environments, is comfortable working across both strategy and execution, and prefers shipping solutions over discussing hypotheticals.

Success in this role is measured by deployed workflows and operational improvements that increase outbound efficiency, pipeline generation, or seller productivity.

Required Qualifications:

GTM Systems & Operations

• Hands-on experience working within modern GTM systems including Salesforce, Marketo, Gong Engage, enrichment providers, and outbound engagement platforms.
• Experience building and maintaining workflows across tools such as Clay, Openprise, Zapier, Replit, or similar orchestration platforms.
• Strong understanding of outbound operations, lead/account flows, enrichment strategies, segmentation, and GTM data management.
• In-depth understanding of how MCPs work and demonstrated experience applying best practices for MCP utilization and efficiency.

AI & Automation

• Practical experience applying AI and automation to GTM workflows beyond experimentation.
• Experience working with LLMs (preferably Claude Cowork & Code), prompt workflows, structured outputs, AI-assisted personalization, and integrating AI outputs into operational systems.
• Familiarity with APIs, automation logic, webhooks, and lightweight scripting to connect systems and automate processes.
• Understanding of concepts such as agentic workflows, signal-based automation, RAG, embeddings, or AI orchestration frameworks is a plus.

Builder Mentality

• Proven ability to independently build and operationalize workflows from idea -> deployment -> iteration.
• Comfortable using no-code, low-code, and lightweight coding approaches to deliver solutions quickly.
• Strong troubleshooting mindset with the ability to identify bottlenecks and improve workflow reliability at scale.

Cross-Functional Collaboration

• Ability to partner effectively with Marketing, Sales, RevOps, and Data teams to align priorities and execute quickly.
• Strong communication skills with the ability to explain technical concepts clearly to both technical and non-technical stakeholders.

Operating Style

• Highly self-directed and execution-oriented with a strong bias toward action.
• Comfortable operating in ambiguity and iterating quickly as priorities evolve.
• Motivated by solving operational problems and building systems that create measurable business impact.

Shift Availability:

• This role will align with an EMEA shift schedule, roughy 1:00pm - 10:00 pm IST

Where you’ll be working/Location:

JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.

This role is remote in the country of India. You must be located in and authorized to work in India to be considered for this role.

Language:

JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.

Why JumpCloud®?

If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for