GSI & Regional Partner Technical Success Architect

appian; Chennai; On-site; INR 3,500,000 - 5,500,000; Full time

Benefits offered by this job

Tuition reimbursement

Leadership development program

Job summary

Appian seeks a Partner Technical Success Architect for India to serve as a trusted technical advisor to GSIs and enterprise delivery partners. This high-visibility role influences architecture and delivery of mission-critical transformations for major clients.

You will guide partner teams, review designs for scale and security, and mentor leaders to build capable delivery groups. Expect significant travel and close collaboration with success and product teams.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related technical discipline.
• 7+ years of hands-on experience in Enterprise Software Architecture for large-scale systems.
• Deep proficiency in database design, API integrations, security frameworks, performance tuning, and cloud deployments.
• Experience collaborating with GSIs and enterprise delivery teams across India.
• Proven experience conducting architecture reviews and establishing engineering best practices.
• Strong verbal and written communication with senior partner executives and developer teams.
• Willingness to travel up to 30% to partner sites.

Responsibilities

• Guide partner delivery teams across India to ensure adherence to Appian's architectural standards.
• Review complex enterprise designs for scalability, security, performance, and maintainability.
• Mentor partner technical leads and developers to build high-performing teams.
• Collaborate with India partner leads, Customer Success, and Technical Support to resolve architecture challenges.
• Create reusable design patterns, integration blueprints, and AI tooling enhancements for partners.
• Provide technical SME support across the global partner community through forums, Q&A sessions, and training assets.
• Vet alternate channel solution architectures with Customer Success and Product Engineering to ensure robustness.

Skills

Enterprise Architecture

API Integrations

Security Frameworks

Performance Tuning

Cloud Deployment

Stakeholder Communication

Travel up to 30%

Education

Bachelor's degree in CS/IS/SE or related

Job description

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together.

Opportunity

As a Partner Technical Success Architect supporting India, you will serve as a trusted technical advisor to top-tier GSIs and enterprise delivery partners. This is a high-visibility, force-multiplier role where your architectural guidance directly impacts complex, mission-critical transformations for major enterprise clients. If you want to scale your technical influence by helping partners architect and deliver top-quality solutions using Appian, this opportunity offers unmatched scope and impact.

What you'll do

• Guide partner delivery teams across India to ensure their engineering practices and technical implementations consistently align with Appian's highest architectural standards.
• Review complex enterprise application designs to ensure platform scalability, security frameworks, performance tuning, and long-term maintainability for mission-critical client deployments.
• Mentor partner technical leads, solution architects, and developers, building high-performing partner teams capable of delivering complex applications independently.
• Collaborate with India partner leads, Appian Customer Success, and Technical Support to diagnose and resolve architecture and performance challenges on high-stakes, strategic accounts.
• Help create and curate reusable design patterns, integration blueprints, and fixes that directly feed into and enhance Appian's AI tooling for partners.
• Provide technical subject matter expertise and support technical enablement across the global partner community by participating in live technical forums, Q&A sessions, and contributing to practical training and certification assets.
• Work alongside Appian's Customer Success and Product Engineering teams to vet alternate channel solution architecture designs to ensure they are commercially robust, supportable, and repeatable.

Required qualifications

• Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related technical discipline.
• 7+ years of hands-on experience in Enterprise Software Architecture, with a proven track record of designing, building, and deploying large-scale, enterprise-grade systems.
• Deep proficiency in Database Design, API Integrations, Security Frameworks, Performance Tuning, and Cloud Deployment Models.
• Demonstrated experience collaborating with GSIs, regional systems integrators, and enterprise delivery teams across India.
• Proven experience conducting architecture reviews, code reviews, and establishing engineering best practices for scalable enterprise platforms.
• Exceptional verbal and written communication skills with the ability to command technical respect from partner executives and developer teams.
• Comfortable traveling up to 30% to visit key partner delivery teams, host technical masterclasses, and support critical on-site project discovery.
• Senior or Lead Appian Certification.

Tools and Resource Training and Development

During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills-based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.

Community

We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.

Tools and Resources

Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department tr