Growth Analyst- e-Commerce

3EA; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

3EA is seeking an E-commerce Account Manager to manage client portfolios and craft digital strategies. You will oversee SEO, online campaigns, and client relationships to boost web presence and growth. Strong analytical and communication skills are essential to drive e-commerce performance.

Ideal candidates hold a Bachelor's and MBA in marketing with 1–2 years of relevant experience, and can translate insights into actionable e-commerce initiatives and ROI improvements.

Qualifications

• Bachelor's degree and MBA in marketing; additional certification preferred.
• 1–2 years of industry-relevant experience.

Responsibilities

• Act as the point of contact for clients for digital management matters.
• Build strong, long-term client relationships and maintain frequent contact.
• Set digital strategies for your assigned customers, considering their specific requirements.
• Suggest, design, and implement digital projects to increase customer ROI.
• Address client queries effectively and in a timely manner.
• Optimize web content to increase traffic and improve SEO.
• Present social media strategies to clients.
• Report on web performance metrics.
• Analyze digital campaigns success.
• Study the company profile and operations to understand its e-commerce needs.
• Conduct research to identify industry trends and commercial opportunities.
• Develop and implement an e-commerce strategy according to objectives and budget.
• Give direction to marketing efforts with the most effective methods and tools.
• Monitor E-Commerce projects and analyse results.
• Write reports with suggestions for improvements and new ideas.
• Design social media strategies to achieve targets.
• Administer all client accounts, ensuring up-to-date content.
• Liaise with writers and designers to ensure content is informative and appealing.
• Train internal teams to integrate and maintain a cohesive social media strategy.
• Stay up-to-date with digital technology trends.

Skills

Analytical thinking

Critical thinking

Problem-solving

E-Commerce strategy

SEO

Digital strategy

Microsoft Word

Excel

PowerPoint

Education

Bachelor's degree

MBA in marketing

Job description

Job Summary

To be responsible for managing client e-commerce portfolios to help our clients improve their web presence. As an e-commerce account manager, you should have solid experience in marketing with a customer service approach and should also have a clear idea of how digital tools add value to e-commerce strategy and performance.

Role Overview

Will manage E-Commerce portfolios, digital strategies, SEO, online campaigns, and client relationships to improve web presence and business growth. Strong analytical, communication, and E-Commerce strategy skills are essential.

Responsibilities

• Act as the point of contact for clients for digital management matters.
• Build strong, long-term client relationships and maintain frequent contact.
• Set digital strategies for your assigned customers, considering their specific requirements.
• Suggest, design, and implement digital projects to increase customer ROI.
• Address client queries effectively and in a timely manner.
• Optimize web content to increase traffic and improve SEO.
• Present social media strategies to clients.
• Report on web performance metrics.
• Analyze digital campaigns success.
• Study the company profile and operations to understand its e-commerce needs.
• Conduct research to identify industry trends and commercial opportunities.
• Develop and implement an e-commerce strategy according to objectives and budget.
• Give direction to marketing efforts with the most effective methods and tools.
• Monitor E-Commerce projects and analyse results.
• Write reports with suggestions for improvements and new ideas.
• Design social media strategies to achieve targets.
• Administer all client accounts, ensuring up-to-date content.
• Liaise with writers and designers to ensure content is informative and appealing.
• Train internal teams to integrate and maintain a cohesive social media strategy.
• Stay up-to-date with digital technology trends.

Qualifications

• The candidate should have a Bachelors degree and an MBA in marketing; additional certification is preferred.
• The candidate should have a minimum of one-two years of industry-relevant experience.

Skills

• Analytical thinking
• Critical thinking
• Problem-solving
• E-Commerce strategy
• SEO
• Digital strategy
• Microsoft Word
• Excel
• PowerPoint

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.