Group Head - Experience Design

twentysix; Mumbai; On-site; INR 3,000,000 - 4,200,000; Full time

Job summary

VML, part of WPP, seeks a Group Head – Experience Designer (UX) for our Mumbai-based team. You will drive user-centered design across platforms, mentor designers, and collaborate with strategy and product leads to deliver human-centered experiences.

Role requires 5–7 years in UX with strong communication, design systems, and leadership skills. A hybrid office model applies with four days in the office and two at flexible locations.

Qualifications

• 5–7 years of industry experience with emphasis on human-centered design.
• Experience in user-centered design methods and techniques.
• Experience in UX design, design systems, component libraries, and responsive/native design.

Responsibilities

• Drive a strategic and conceptual vision across multiple platforms.
• Collaborate with experience strategy and UI/UX leads to define the experience based on human-centered needs and client goals.
• Facilitate design thinking workshops with clients and translate artifacts into business and user needs.
• Guide designers to define and design– diverge and converge ideas.
• Mentor junior UX designers, visual designers, and content writers to execute design vision.
• Partner with project management and lead client conversations across industries; BFSI, FMCG, Automotive a plus.
• Study industry trends and experience design practices.

Skills

Human-centered design

UX design

Design systems

Responsive design

User research

Communication skills

Mentoring / leadership

Tools

Figma

Adobe XD

Sketch

InVision

Miro

Job description

Who We Are

VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

**Role: **Group Head – Experience Designer (UX)

**Reporting to: **Chief Experience Officer

**Location: **Andheri, Mumbai

Key Responsibilities:****

Experience Design UX is responsible forplanning and executing multiple projects/accounts. In this role, you willbe part ofthe experiencedesign team(s)– UXand willdevelop solutions that meet the overall project and account goals.

• Drive a strategic and conceptual vision across multiple platforms.

• Collaborate withexperience strategy and UI and UX Lead to define the experience based on human-centered needs and client goals andobjectives. Keeper ofstrongdesignprocessesand methodologies.

• Facilitate designthinkingworkshopswithclientsandinterpretartifactsintobusinessanduserneeds

• Guide designerstodefine anddesign– diverge and converge ideas.

• MentorjuniorUX designers,visual designers, and content writers to execute design vision.

• Partner with project management and front client conversations from a variety of industries. Experience in BFSI, FMCG, and Automotiveis a plus.

• Studyindustry trends andexperience design practices.

**Skills and Competencies **

• 5–7 Years of industry experience, with emphasis on human-centered design.

• Experienceinuser-centereddesignmethodsandtechniques.

• Experience in UX design,design systems,componentlibraries,pixelsand interface designfor mobile/ web -responsive/native design and platform-basedsolutions.

• Ecommerce experience is preferred

• Digitalagencyexperienceandbackgroundpreferred.

• Experience working on and leading multiple projects simultaneously across largecross-disciplineagile teams.

• Ability to distil complex ideas into simple concepts, defend thework,and be theexpertin the room.

• Strongcommunicationandpresentationskills.

• Strongexperiencedesignstrategyskillsandaneyeforcompellingvisual storytelling

• Able tofindcreativewaystogetthingsdoneeffectivelyandcollaboratively.

• Proficient with design tools such as Figma, Adobe XD, Sketch, In Vision, Miro for designingand prototypingsolutions.

• Open and curious to learn and grow skillsinother areas ofdesign.

• Continuouslearnerof new things, promoting it, usingitand finding new tools for effective implementation.

• Bonus points foradditionaldesign capabilities and interests – Org design / Culturedesign,ServiceDesign,EX,Circulardesign,Sustainability,Graphicdesign,etc.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

VML is a WPP agency (NYSE: WPP). For more information,please visit www.vml.com, andfollowalong on Instagram,LinkedIn, andX.