Ground Transport, Associate, Travel & Expense Management

Morgan Stanley; Bengaluru; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Morgan Stanley in Bengaluru and Mumbai seeks a Ground Transport Ops Support Associate to provide operational, administrative and reporting support for the Ground Transport leadership team.

You will help manage daily transport operations, vendor coordination, dashboards and governance, with emphasis on business continuity and stakeholder communication.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, Logistics or related discipline.
• Experience in operations, transport coordination, administration or service delivery with stakeholder coordination and reporting.
• Strong organizational and communication skills, with good problem-solving and escalation abilities.
• Advanced Excel and reporting capability; familiarity with Power BI is desirable.

Responsibilities

• Support daily Ground Transport operations across Bengaluru and Mumbai, including office requirements and business continuity activities.
• Supervise vendor on-ground operations, including chauffeur and fleet management, and coordinate with routing, security and stakeholders.
• Maintain operational reports, dashboards and performance metrics; support route optimization and fleet reviews.
• Prepare meeting materials, governance reviews and employee transport communications; provide backup coverage as needed.

Skills

Operations coordination

Stakeholder management

Documentation

Problem solving

Escalation management

Education

Bachelor's degree in Business Administration, Operations Management, Logistics or related discipline

Tools

Excel

Power BI

Reporting tools

Job description

We're seeking someone to join our team as a Ground Transport Ops Support Associate to provide operational, administrative and reporting support across Bengaluru and Mumbai, helping ensure effective daily service delivery, stakeholder communication, issue management and business continuity for the Ground Transport leadership team.

In the Corporate Services division, we empower our businesses by creating collaborative workplace solutions and commercial services that enhance the employee and client experience, while optimizing the value of our sourcing and third-party lifecycle to enable the Firm to do-and-win business. This is an Associate level position within the Travel & Expense Management team.

Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

What you'll do in the role:

• Support daily Ground Transport operations across Bengaluru and Mumbai, including five-day office requirements and business continuity activities.


• Supervise vendor on-ground operations, including chauffeur and fleet management, and coordinate with routing, security and business stakeholders.


• Maintain operational reports, trackers, dashboards and performance metrics; support utilization, route optimization and fleet performance reviews.


• Track service issues, escalations, vendor actions and closure status, maintaining clear documentation and follow-up discipline.


• Maintain SOPs, audit evidence and governance records; support compliance and safety initiatives, including SOS governance monitoring.


• Prepare meeting materials, action logs, governance reviews, management reports and employee transport communications.


• Provide backup operational coverage for the Bengaluru Ground Transport Lead during planned or unplanned absence.

What you'll bring to the role:

• Bachelor's degree in Business Administration, Operations Management, Logistics or a related discipline, with two to five years of relevant experience.


• Experience in operations, transport coordination, administration, facilities or service delivery, including stakeholder coordination and reporting.


• Strong organizational, communication, documentation, problem-solving, escalation management and follow-up skills.


• Advanced Excel and reporting capability, with the ability to manage multiple priorities under tight timelines.


• Knowledge of transportation operations, logistics or workplace services; experience with Ground Transport vendors and India ground transportation is preferred.


• Familiarity with Power BI, reporting tools or workflow automation tools is desirable.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.