Greeter / Customer Relationship Executive

BHIMA JEWELLERY MADURAI; Thanjavur; On-site; Full time

Benefits offered by this job

Food provided

Health insurance

Provident Fund

Job summary

BHIMA JEWELLERY MADURAI is seeking a Greeter (Customer Relation Executive) at their Thanjavur showroom. The role involves welcoming customers, understanding their needs, and guiding them to the appropriate sales executive. Ideal candidates should possess strong communication skills and a customer-centric attitude.

Benefits include food provision, health insurance, and a provident fund. This is a full-time, permanent position with responsibilities focused on customer service and showroom management.

Qualifications

• Minimum 12th Pass / Graduate preferred.
• 2 years experience (Freshers with strong communication can apply).
• Fluency in English and local language.

Responsibilities

• Greet customers with a pleasant smile.
• Guide customers to the right counter or executive.
• Record walk-in details and share daily footfall reports.
• Maintain showroom ambiance and grooming standards.

Skills

Communication skills

Interpersonal skills

Customer-centric attitude

Confidence

Education

12th Pass / Graduate

Job description

Job Summary

The Greeter (Customer Relation Executive) is the first point of contact for customers visiting the showroom. The role involves welcoming customers warmly, understanding their needs, and directing them to the appropriate sales executive or department. The Greeter ensures every customer receives an excellent first impression of Bhima Jewellery.

Key Responsibilities

• Greet and welcome every customer with a pleasant smile and courteous attitude.
• Understand customer requirements and guide them to the right counter or executive.
• Maintain the customer waiting area in a professional and organized manner.
• Record walk‑in details and share daily customer footfall reports.
• Support customers with product or service information when required.
• Coordinate with the sales and service teams to ensure smooth customer flow.
• Handle basic customer queries politely and elevate issues when necessary.
• Maintain showroom ambiance and follow grooming standards as per company policy.
• Assist during promotional or festive events to manage customer experience.

Desired Candidate Profile

• Qualification: Minimum 12th Pass / Graduate preferred.
• Experience: 2 years (Freshers with good communication skills can apply).
• Excellent communication and interpersonal skills.
• Pleasant personality, good grooming, and confident body language.
• Fluency in English and local language (Hindi essential for North India branches).
• Customer‑centric, polite, and enthusiastic attitude.

Benefits

• Food provided
• Health insurance
• Provident Fund

Employment Type

Full‑time, Permanent

Work Location

In person