GPHE LA Deliver - Key User - D365

Alfa Laval; Satara; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Alfa Laval in India seeks a Delivery Key User to enable D365 across manufacturing and logistics. You will coordinate data migration, validate processes, and train local users.

You will align local processes with global standards, support go-live, and continue improvements post-implementation while collaborating with cross-functional teams.

The role requires strong domain knowledge of manufacturing, planning, and warehouse processes, plus fluency in English and IT proficiency.

Qualifications

• Strong knowledge of Manufacturing Processes, Planning Processes, Product Knowledge, Logistics, Despatch, GST Taxation & Warehouse functions.
• Excellent communication and collaboration skills across cross-functional teams.
• Leadership and influence to advocate for D365 within teams and drive adoption.
• Technical proficiency to become first-level support and configure D365 settings.
• Continuous learning mindset to improve locally after go-live.
• Change management experience to minimize resistance during IT transformation.

Responsibilities

• Become the site expert in D365 for orders receipt, validation, processing, pricing, commissions.
• Ensure local processes fit global standards and assist in site rollout.
• Define and test business scenarios and perform end-to-end and UAT testing.
• Prepare training materials and SOPs; train local users in D365.
• Drive local data cleansing in legacy Movex system and ensure data coherence.
• Coordinate track activities across sites and govern post-deployment processes.
• Interface with Local Steering Committee and own business scenario scope.
• Support end users in change management and benefits realization.

Skills

Domain knowledge

Communication & collaboration

Leadership & influence

Technical proficiency

Problem-solving

Change management

Education

Bachelor's degree

ERP exposure preferred

Job description

Job Description

In Alfa Laval, we are every single day contributing to a more sustainable future for our planet through engineering innovation. Our global team designs and implements the refining, recycling and purifying process that allows our customers to be better themselves. You will find our work in leading applications for Ethanol, Distillery, Starch, Industrial Fermentation, Water, Clean Energy, Food Processing, Waste processing, Pharmaceutical development and much more. The people of Alfa Laval enjoy the freedom to pursue ideas and the resources to see those ideas to become reality, in an environment that welcomes drive, courage and diversity. The result is a company where we all can be very proud of what we do.

Join us as our Food and Water Services team to advance and learn alongside accomplished business leaders to help customers around the world to optimize their processes and enable growth! Our core competencies are in the areas of heat transfer separation, and fluid handling. We are dedicated to optimizing the performance of our customers' processes. our world-class technologies, our systems, equipment and services must create solutions that help our customers stay ahead.

Please feel free to peruse our website www.alfalaval.com

Key Role & Responsibility :

Deliver Key Users

• Will become the factory’s experts in D365 for during the project related to Order receipt, validation, processing, handling of commissions/credits orders, pricing etc.


• Understands the track processes and connected cross functionally tracks processes.


• Might cover several tracks


• Ensures that local processes fit the global processes


• Will be hands-on in the site roll‑out


• Defines and tests business scenarios in their track(s)


• Perform end-to-end and UAT testing


• Prepares all training materials and documents this in SOP’s


• Supports and trains local users in D365

As a Delivery Key Users and Data Migration

• Drives the local data cleansing in the legacy system (Movex)


• Ensures all items in scope are marked and categorized in the legacy system


• Extracts data in scope from the legacy system


• Ensures coherence in the data extracts

As a Delivery Key User after Go Live

• Coordinates track activities across sites


• Governs’ and implements new processes after deployment


• Super-user / point of contact for the processes after the site has gone live

As a Local Process Owner

• Interface group to the Local Steering Committee


• Owners of the business /delivery process scenarios for the track and responsible for the business scenario scope


• Responsible for testing that the solution is acceptable


• Responsible for local processes to fit OneERP Standard and local legal requirements


• Responsible for securing that locally owned gaps are closed


• Support end users in the change management


• Responsible for the process / function benefit realisation post roll‑out

Skills

• Domain Knowledge :- Have a deep understanding of the business processes and best practice in the specific functional area.
  
  
  
  • Product Specific Knowledge
  
  
  • Product Structure Knowledge
  
  
  • Planning Process Understanding.
  
  
  • Manufacturing Process Understanding.
  
  
  
  


• Communication & Collaboration Skills :- English Fluency. Be able to train and guide others and bridge gaps between D365 experts and end-users


• Leadership & Influence:- Advocate for D365 within their teams and influence colleagues positively, analyze problems, identify root causes, and propose solutions


• Technical Proficiency:- Become proficient in using D365. They will be the first support level and need to be fairly IT proficient


• Continuous Learning:- Role continues after go-live, thus a desire to continuous improvement the solution locally is needed

Attension to detail

Key users will configure system settings, define security roles and test functionality

• Program Management: Exposure to small / medium / large scale program implementation is preferred.


• Problem-Solving: Strong analytical and problem‑solving skills with the ability to identify issues, evaluate options, and implement effective solutions.


• Change Management: Experience and understanding of how to drive and manage organizational change related to IT transformation, with a focus on minimizing resistance and maximizing adoption

Experience

• Strong knowledge of Manufacturing Processes, Planning Processes, Product Knowledge, Logistics, Despatch, GST Taxetion & Warehouse functions, processes, methodologies and tools of arounf 5+ Years.


• Knowledge of ALPS


• Knowledge of RTO and Custom Rules and Taxetaions

Education

• Bachelors degree.


• Awareness or exposure to D 365 / ERP implementation will be preferred.

Physical & Environmental Factors

Office environment with frequent attendance on the shop floor. Safety equipment required when present on the shop floor – footwear, hearing, eyewear.
Environmental Factors (hazardous materials, work location, work surfaces, exposure).

Why should you apply:

• We offer you an interesting and challenging position in an open and friendly environment where we help each other to develop and create value for our customers.


• Exciting place to build a global network with different nationalities.


• Your work will have a true impact on Alfa Laval’s future success, you will be learning new things every day.

"We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioural traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games."