GPHE LA Deliver - Key User - D365

Alfa Laval; India; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

Alfa Laval is seeking a Delivery Key User to drive D365 implementation, data migration from Movex, and post-go-live support across sites in India. You’ll define processes, train local users, and ensure alignment with OneERP standards and local regulations.

The role requires hands-on rollout experience and strong cross-functional collaboration. The candidate should have 5+ years in manufacturing/ERP roles, proficiency with D365, and deep knowledge of planning, production, and logistics processes.

Qualifications

• Deep understanding of business processes and best practices in the functional area.
• English fluency; ability to train and guide others and bridge gaps between D365 experts and end-users.
• Proven leadership and analytical skills to identify root causes and drive solutions.
• Fair IT proficiency; first-level support and comfort with using D365.
• Willingness to continuously improve the local solution post go-live.

Responsibilities

• Be the factory's D365 expert during project rollout for orders, pricing, and commissions/credits.
• Cover multiple tracks and ensure local processes fit global processes.
• Hands-on site rollout; define tests and train local users.
• Lead data cleansing in legacy Movex system and extract scope data.
• Coordinate track activities across sites and govern post-go-live processes.

Skills

Domain Knowledge

Communication

Leadership

Tech Proficiency

Attention to detail

Change Management

Problem-Solving

Program Management

Continuous Learning

Education

Bachelor's degree

D365/ERP exposure

Tools

D365

Movex

ALPS

Job description

Job Description

About the Company:

In Alfa Laval, we are every single day contributing to a more sustainable future for our planet through engineering innovation. Our global team designs and implements the refining, recycling and purifying process that allows our customers to be better themselves. You will find our work in leading applications for Ethanol, Distillery, Starch, Industrial Fermentation, Water, Clean Energy, Food Processing, Waste processing, Pharmaceutical development and much more. The people of Alfa Laval enjoy the freedom to pursue ideas and the resources to see those ideas to become reality, in an environment that welcomes drive, courage and diversity. The result is a company where we all can be very proud of what we do.

Join us as our Food and Water Services team to advance and learn alongside accomplished business leaders to help customers around the world to optimize their processes and enable growth!

Our core competencies are in the areas of heat transfer separation, and fluid handling. We are dedicated to optimizing the performance of our customers' processes. our world-class technologies, our systems, equipment and services must create solutions that help our customers stay ahead.

Please feel free to peruse our website www.alfalaval.com

Key Role & Responsibility :

Deliver Key Users

• Will become the factory's experts in D365 for during the project related to Order receipt, validation, processing, handling of commissions/credits orders, pricing etc.
• Understands the track processes and connected cross functionally tracks processes.
• Might cover several tracks
• Ensures that local processes fit the global processes
• Will be hands-on in the site roll-out
• Defines and tests business scenarios in their track(s)
• Perform end-to-end and UAT testing
• Prepares all training materials and documents this in SOP's
• Supports and trains local users in D365

As a Delivery Key Users and Data Migration

• Drives the local data cleansing in the legacy system (Movex)
• Ensures all items in scope are marked and categorized in the legacy system
• Extracts data in scope from the legacy system
• Ensures coherence in the data extracts

As a Delivery Key User after Go Live

• Coordinates track activities across sites
• Governs' and implements new processes after deployment
• Super-user / point of contact for the processes after the site has gone live

As a Local Process Owner

• Interface group to the Local Steering Committee
• Owners of the business /delivery process scenarios for the track and responsible for the business scenario scope
• Responsible for testing that the solution is acceptable
• Responsible for local processes to fit OneERP Standard and local legal requirements
• Responsible for securing that locally owned gaps are closed
• Support end users in the change management
• Responsible for the process / function benefit realisation post roll-out

Skills

• Domain Knowledge :- Have a deep understanding of the business processes and best practice in the specific functional area.
  • Product Specific Knowledge
  • Product Structure Knowledge
  • Planning Process Understanding.
  • Manufacturing Process Understanding.
• Communication & Collaboration Skills :- English Fluency. Be able to train and guide others and bridge gaps between D365 experts and end-users
• Leadership & Influence:- Advocate for D365 within their teams and influence colleagues positively, analyze problems, identify root causes, and propose solutions
• Technical Proficiency:- Become proficient in using D365. They will be the first support level and need to be fairly IT proficient
• Continuous Learning:- Role continues after go-live, thus a desire to continuous improvement the solution locally is needed

Attension to detail

Key users will configure system settings, define security roles and test functionality

• Program Management: Exposure to small / medium / large scale program implementation is preferred.
• Problem-Solving: Strong analytical and problem-solving skills with the ability to identify issues, evaluate options, and implement effective solutions.
• Change Management: Experience and understanding of how to drive and manage organizational change related to IT transformation, with a focus on minimizing resistance and maximizing adoption

Experience

• Strong knowledge of Manufacturing Processes, Planning Processes, Product Knowledge, Logistics, Despatch, GST Taxetion & Warehouse functions, processes, methodologies and tools of arounf 5+ Years.
• Knowledge of ALPS
• Knowledge of RTO and Custom Rules and Taxetaions

Education

• Bachelors degree.
• Awareness or exposure to D 365 / ERP implementation will be preferred.

Physical & Environmental Factors

Office environment with frequent attendance on the shop floor. Safety equipment required when present on the shop floor - footwear, hearing, eyewear.
Environmental Factors (hazardous materials, work location, work surfaces, exposure).

Why should you apply:

• We offer you an interesting and challenging position in an open and friendly environment where we help each other to develop and create value for our customers.
• Exciting place to build a global network with different nationalities.
• Your work will have a true impact on Alfa Laval's future success, you will be learning new things every day.

We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioural traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.