Google Workspace Administrator

Align Knowledge Centre

Pune District

Hybrid

INR 900,000 - 1,400,000

Full time

9 days ago

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Job summary

Align Knowledge Centre in Pune is seeking a Google Workspace Administrator / Operations Engineer to manage enterprise collaboration services, including Gmail, Calendar, security, and user access.

You will work in a hybrid setup, coordinate migrations, and support Microsoft 365 coexistence while embracing automation and ITSM practices.

Qualifications

Hands-on experience in Google Workspace administration across enterprise environments.
Experience with Gmail, Calendar administration, and security policies.
Experience with migrations and ITIL/ITSM processes.
Ability to support enterprise users and stakeholders across collaboration platforms.
Exposure to Microsoft 365 and Teams is a plus.

Responsibilities

Administer and support Google Workspace in an enterprise environment.
Manage users, groups, organizational units, roles, permissions and policies.
Perform user provisioning, de-provisioning and access changes.
Monitor Workspace service health and troubleshoot issues.
Assist with Google Workspace migrations and cross-platform integration with Microsoft 365.

Skills

Google Workspace Administration

Gmail administration

Google Admin Console

Calendar administration

Security & IAM

Migration experience

Tools

Google Admin Console

PowerShell

REST APIs

Job description

Job details:

Job Title: Google Workspace Administrator / Operations Engineer
Location: Pune
Work Mode: Hybrid 3 Days from Office
Contract: 12 Months, Extendable
Shift: 9:30 AM 6:30 PM

Role Overview

We are looking for a Google Workspace Administrator / Operations Engineer with strong hands-on experience in administering and supporting enterprise collaboration environments.

The role will primarily focus on Google Workspace administration, Gmail, Google Calendar, security, user and access management, troubleshooting, and migration activities. The candidate will work with enterprise users and stakeholders to resolve collaboration-platform issues, maintain secure and reliable Workspace services, and support transformation/migration initiatives.

The role will also involve interaction with Microsoft 365, Microsoft Teams, automation technologies, and modern AI/automation tools such as Microsoft Copilot.

The ideal candidate should be comfortable working in an enterprise operations environment, handling incidents and service requests, troubleshooting complex issues, and supporting users across collaboration platforms.

Key Responsibilities

Google Workspace Administration

Administer and support Google Workspace / Google Admin Console in an enterprise environment.
Manage users, groups, organizational units, roles, permissions and administrative policies.
Perform user provisioning, de-provisioning and access changes.
Configure and troubleshoot Google Workspace services and policies.
Manage administrative settings based on business and security requirements.
Monitor Workspace service health and investigate reported issues.

Gmail Administration

Administer and troubleshoot Gmail for enterprise users.
Troubleshoot mail delivery, routing, forwarding, spam and authentication-related issues.
Configure and support Gmail policies and organizational settings.
Investigate email delivery failures and related incidents.
Support email security and compliance requirements.
Work with relevant email authentication and security mechanisms such as SPF, DKIM and DMARC.

Google Calendar Administration

Administer enterprise Google Calendar configurations.
Manage calendar permissions, sharing and access policies.
Support room/resource calendars and scheduling-related issues.
Troubleshoot calendar access, sharing, synchronization and invitation issues.
Assist users and business teams with complex calendar-related problems.

Google Workspace Security

Support Google Workspace security architecture and administration.
Configure and troubleshoot authentication and access controls.
Support MFA/2-Step Verification, security policies, access controls and administrative roles.
Investigate security alerts and suspicious activity where required.
Support secure user lifecycle and access management.
Work with security/identity teams on Workspace-related security issues.

Google Workspace Migration

Participate in or independently support Google Workspace migration projects.
Assist with migration planning, configuration, execution and validation.
Support migration of users, mailboxes, calendars and collaboration data.
Troubleshoot migration failures and data synchronization issues.
Perform post-migration validation and user support.
Coordinate with technical teams and business stakeholders during migration activities.

Microsoft 365 & Teams

Provide administration/support for Microsoft 365 environments.
Troubleshoot Microsoft Teams-related user and collaboration issues.
Work in environments where Google Workspace and Microsoft 365 coexist.
Coordinate with Microsoft 365 administrators where issues span multiple platforms.
Coordinate with Microsoft 365 administrators where issues span multiple platforms.

Automation & Operations

Identify repetitive administrative tasks that can be automated.
Use automation technologies such as PowerShell, Google Apps Script, REST APIs or similar tools where applicable.
Develop or maintain scripts/workflows to improve operational efficiency.
Support automation of user administration, reporting, troubleshooting or operational activities.

Enterprise Support & Operations

Handle incidents, service requests and operational issues related to collaboration platforms.
Perform root-cause analysis for recurring issues.
Maintain documentation, knowledge articles and operational procedures.
Work with internal teams and stakeholders to resolve complex issues.
Escalate critical incidents appropriately and follow established ITSM processes.
Maintain SLA-driven support and provide timely communication to stakeholders.

Required Technical Skills