Enterprise Operations Engineer II - Level 8

Aditi Consulting; Maharashtra; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Aditi Consulting is seeking an Enterprise Operations Engineer to support Google Workspace and collaboration platforms within the Employee Digital Experience organization. You will own operations, troubleshoot issues, and help with migrations and future integration initiatives.

The role requires 2–4 years of experience, strong problem-solving, independence, and a readiness to expand expertise across Google Workspace and Microsoft 365 in a large enterprise.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field preferred.
• Equivalent professional experience may be considered.
• 2–4 years of overall professional experience.
• 2–3 years of hands-on Google Workspace administration experience.
• Experience supporting enterprise collaboration and productivity platforms.
• Experience with administration, operations, troubleshooting, and platform ownership responsibilities.

Responsibilities

• Administer and support Google Workspace services, including Gmail, Google Calendar, and Google Drive.
• Provide operational ownership and administration of Google Workspace environments.
• Troubleshoot and resolve platform, user, and service-related issues.
• Support collaboration and productivity solutions across enterprise environments.
• Contribute to data migration, email migration, and integration initiatives as required.
• Collaborate with cross-functional teams supporting Microsoft 365 technologies and related services.
• Assist with operational activities related to mergers, acquisitions, and organizational integrations.
• Maintain awareness of security controls and administrative best practices.
• Work independently to identify, analyze, and resolve technical issues while escalating appropriately when necessary.
• Support ongoing platform improvements and contribute to future Microsoft 365 adoption initiatives.

Skills

Troubleshooting

Independent work

Ownership of issues

Communication

Learning agility

Multi-tasking

Education

Bachelor's degree in IT/CS/Engineering

Tools

Google Workspace

Gmail

Google Calendar

Google Drive

Microsoft 365

Job description

Summary

The Enterprise Operations Engineer is responsible for supporting collaboration and productivity platforms within the Employee Digital Experience (EDX) organization, with a primary focus on Google Workspace administration. This role will provide operational ownership, troubleshooting, and platform support for a large organization currently utilizing Google Workspace, while also contributing to future integration and migration initiatives. The position requires a strong problem-solving mindset, the ability to work independently, and a willingness to develop expertise across both Google Workspace and Microsoft 365 technologies.

Responsibilities

• Administer and support Google Workspace services, including Gmail, Google Calendar, and Google Drive.
• Provide operational ownership and administration of Google Workspace environments.
• Troubleshoot and resolve platform, user, and service-related issues.
• Support collaboration and productivity solutions across enterprise environments.
• Contribute to data migration, email migration, and integration initiatives as required.
• Collaborate with cross-functional teams supporting Microsoft 365 technologies and related services.
• Assist with operational activities related to mergers, acquisitions, and organizational integrations.
• Maintain awareness of security controls and administrative best practices.
• Work independently to identify, analyze, and resolve technical issues while escalating appropriately when necessary.
• Support ongoing platform improvements and contribute to future Microsoft 365 adoption initiatives.

Education Requirements

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field preferred.
• Equivalent professional experience may be considered.

Experience Requirements

• Approximately 2 to 4 years of overall professional experience.
• Approximately 2 to 3 years of hands-on Google Workspace administration experience.
• Experience supporting enterprise collaboration and productivity platforms.
• Experience with administration, operations, troubleshooting, and platform ownership responsibilities.

Required Skills

• Strong hands-on experience with Google Workspace administration.
• Experience supporting Gmail, Google Calendar, Google Drive, and related Google Workspace services.
• Strong troubleshooting and problem-solving capabilities.
• Ability to work independently and take ownership of issues.
• Operational and administrative support experience in enterprise environments.
• Ability to manage multiple priorities and deliver effective technical solutions.
• Strong communication and collaboration skills.
• Learning agility and the ability to adapt to evolving technologies.

Preferred Skills

• Exposure to Microsoft 365 administration.
• Experience with SharePoint, OneDrive, Teams, and Power Platform.
• Experience with data migrations, email migrations, and integration projects.
• Understanding of security concepts and administrative controls.
• Experience working across multiple collaboration platforms.
• Interest in expanding expertise across both Google Workspace and Microsoft 365 environments.