Golden Jubilee Conference Hotel Housekeeper

NHS Ayrshire & Arran; Hyderabad; On-site; INR 2,672,000 - 3,563,000; Full time

Job summary

NHS Golden Jubilee University National Hospital is seeking a dedicated Housekeeper to join our Housekeeping Team. You will help maintain cleanliness, comfort and a welcoming environment for guests, patients and visitors across our facilities.

The role involves cleaning guest bedrooms, public areas and service spaces, following infection prevention guidelines and NHS Scotland standards. Flexible shift patterns and a professional, proactive approach are essential.

Qualifications

• Experience in housekeeping in a hotel or guest accommodation.
• Good communication, literacy and numeracy skills.
• Knowledge of day-to-day housekeeping duties and cleaning procedures.
• Able to work in a team and use own initiative.
• Good organisational skills and adaptability.
• Understanding of confidentiality and professionalism.
• Commitment to high standards of cleanliness and customer service.

Responsibilities

• Clean and maintain guest bedrooms to a high standard.
• Keep public areas, corridors and service areas clean and tidy.
• Use cleaning equipment safely and effectively.
• Perform scheduled cleaning per NHS Scotland standards and infection control rules.
• Maintain housekeeping trolleys and stock levels.
• Assist with room set-ups and deep-cleaning activities.
• Report maintenance issues promptly.
• Follow security, key control and lost property procedures.
• Respond to guest requests professionally and resolve issues.
• Support efficient operation of the Housekeeping service.

Skills

Communication

Literacy

Numeracy

Teamwork

Organisational skills

Confidentiality

Professionalism

Education

SVQ Level 2

Tools

Commercial cleaning equipment

Job description

At NHS Golden Jubilee University National Hospital, we’re proud to play a key role in supporting NHS Scotland by delivering high-quality, person-centred care. As a modern, national facility with state-of-the-art clinical services and specialist teams, we help ensure patients across Scotland receive timely, safe and effective treatment.

We are currently recruiting for a Housekeeper to join our Housekeeping Team, offering an exciting opportunity to play a key role in maintaining the high standards of cleanliness, comfort and service that our patients, guests and visitors expect.

The Housekeeping Team plays an important role in ensuring a welcoming, safe and professional environment throughout the hotel and public areas. By maintaining exceptional cleanliness standards, the team contributes directly to the overall experience of guests and supports the reputation of NHS Golden Jubilee.

About The Role

As part of our Housekeeping Team, you will support the delivery of a clean, safe and welcoming environment for guests, conference delegates, patients and visitors. You will work closely with Housekeeping Supervisors, Managers and colleagues across the hotel to ensure high standards of cleanliness are consistently maintained.

This is an opportunity to work in a fast-paced and supportive environment where your contribution will directly influence guest satisfaction and help maintain the high standards expected across our facilities.

Key Duties And Responsibilities Include

• Cleaning and maintaining guest bedrooms to a high standard.
• Ensuring public areas, corridors and service areas remain clean, tidy and free from obstruction.
• Using housekeeping equipment and cleaning products safely and effectively.
• Carrying out scheduled cleaning duties in accordance with NHS Scotland National Cleaning Specification and infection prevention requirements.
• Maintaining housekeeping trolleys and stock levels.
• Assisting with room set-up changes and deep-cleaning activities when required.
• Reporting maintenance issues, damage or incidents promptly.
• Following housekeeping security, key control and lost property procedures.
• Responding professionally to guest requests and helping to resolve issues.
• Contributing to departmental meetings and supporting the efficient operation of the Housekeeping service.

About You

• Has previous experience working within housekeeping in a hotel or other guest accommodation environment.
• Demonstrates good communication, literacy and numeracy skills.
• Has knowledge of day-to-day housekeeping duties and cleaning procedures.
• Is able to work effectively as part of a team whilst also using their own initiative.
• Has good organisational skills and can adapt to changing demands and priorities.
• Understands the importance of confidentiality and professionalism.
• Is committed to delivering high standards of cleanliness and customer service.

It Would Be Advantageous If You Have

• An SVQ Level 2 qualification.
• Experience working within a 4-star hotel or NHS environment.
• Experience using commercial cleaning equipment such as scrubbers, buffers or steam cleaners.
• A high level of attention to detail.

You will be proactive, reliable and customer-focused, with the ability to work flexibly across a variety of shift patterns and maintain excellent standards in a busy environment.

NHS Golden Jubilee is open to considering flexible working options for this role.

As a disability confident leader we are committed to ensuring our recruitment processes are inclusive and accessible to all. If you have a disability or long-term health condition covered by the Equality Act 2010 and need support for any stage of the recruitment process please refer to the job pack for more information.

NHS Golden Jubilee encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

Certificate of Sponsorship

In line with the current UK Immigration Rules, this post does not meet the eligibility criteria for a Certificate of Sponsorship to support a Skilled Worker Visa or a Health & Care Worker Visa. Overseas nationals should review alternative immigration options before applying for this role. Further information: www.gov.uk/browse/visas-immigration. Visas and immigration - GOV.UK