Gold Loan Officer

GramPro Business Services Pvt. Ltd.; Chhattisgarh; On-site; INR 150,000 - 220,000; Full time

Job summary

GramPro Business Services Pvt. Ltd. seeks a proactive candidate for a gold loan operations role. The job focuses on accurate valuation, cartage and deductions while upholding strict KYC and ethical standards.

You will deliver high-quality customer service, resolve queries around loan disbursal, and assist branch staff in business development to help meet targets. Experience in gold loans is preferred.

Qualifications

• Candidate should have a degree.
• Experience in gold loan operations with KYC compliance.
• 1–2 years of experience in Bank/NBFC.
• Preferred age 20–32 years.

Responsibilities

• Ensure 100% right valuation with correct cartage and stone deduction.
• Adhere to high ethical standards and comply with all processes/policies including KYC.
• Provide high quality customer service and prompt resolution of queries pre & post loan disbursal.
• Support branch staff in business development activities and help achieve branch targets.
• Gold loan experience is preferred.

Skills

Marketing & Sales flair

Customer service

KYC adherence

Gold loan operations

Education

Graduation degree

Job description

Job Description

• To ensure 100% right valuation - capturing right cartage, proper stone deduction etc.
• Adhering to high ethical standards and comply with all the laid down processes / policies - KYC adherence.
• To provide high quality customer service, prompt resolution of queries pre & post loan disbursal.
• Supporting branch staff in business development activities & helping to achieve branch targets.
• Candidates with Gold Loan experience are preferred.

Eligibility

• Candidate should have a degree
• Candidate should have a flair for marketing & Sales
• He/ She should have a thorough knowledge on gold loan operation with 1 -2 year experience in Bank / NBFC
• The preferred age range for this position is 20-32 years.