GN-I&E- C&M Media

Accenture in India; Bengaluru; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

Accenture Comms and Media in Bengaluru is seeking a Manager to drive end-to-end consulting engagements for global telecom clients in the B2B domain. You will lead initiatives across product portfolio evolution, business model transformation, and process reinvention, applying data, AI/GenAI, and agentic AI to deliver client-ready insights and tangible value.

The role requires strong leadership, experience delivering multiple telecom B2B projects, and the ability to frame growth strategies, GTM

Qualifications

• Strong Telecom industry and B2B domain expertise.
• Experience leading consulting engagements across product and portfolio innovation, business model transformation, sales acceleration, GTM strategy and process reinvention.
• Strong understanding of B2B value chain, sales and commercial motions, and key processes including Lead-to-Cash, Order-to Activate and Trouble-to-Resolve.
• Experience in applying Data, AI/GenAI and Agentic AI to B2B transformation and leveraging AI/GenAI tools for research, analysis, insight generation, problem solving and development of client-ready deliverables.

Responsibilities

• Delivery of management consulting projects for global clients, independently leading a small to medium-sized teams to drive value creation across B2B segments.
• Lead client engagements such as workshops to gather requirements, obtain feedback, and drive stakeholder alignment.
• Deliver market and competitive assessments to help telecom clients define their future growth strategies, transforming their existing product portfolios to meet evolving B2B demands.
• Develop detailed product roadmaps, followed by use case design and business case evaluation for opportunity assessment.
• Identify and assess AI, GenAI and Agentic AI opportunities across B2B processes and customer journeys, translating priority use cases into actionable transformation initiatives.
• Collaborate with cross-functional teams to implement product roadmaps using agile methodologies.
• Define offering strategies by exploring bundling opportunities with ecosystem partners and providing a framework for partnership evaluation and operating models.
• Develop bundling and pricing strategies to maximize customer value and revenue growth.
• Create Go-to-Market (GTM) strategies for market entry and expansion, including market assessments, opportunity sizing, target segment definition, channel strategy, and customer success planning.

Job description

Job Description Job Title: GN Comms and Media

• Manager
• Grow B2B Management Level : 7
• Manager Location: Bangalore/ Gurgaon/Pune Must have skills: Strong Telecom industry and B2B domain expertise, with proven experience leading consulting engagements across areas such as product and portfolio innovation, business model transformation, sales acceleration, GTM strategy and process reinvention. Strong understanding of the B2B value chain, sales and commercial motions, and key processes including Lead-to-Cash, Order-to Activate and Trouble-to-Resolve, along with experience in business case development, value realization and executive stakeholder management. Proficiency in applying Data, AI/GenAI and Agentic AI to B2B transformation and leveraging AI/GenAI tools for research, analysis, insight generation, problem solving and development of client-ready deliverables
• Job Summary: As part of Accenture Comms and Media, work with leading global clients on end-to-end projects, delivering management and technology consultancy to drive profitability, quality, and reliability. This role brings deep industry expertise in the Telco B2B domain, enabling clients to enhance their business strategies in one or more of the following areas:
• Product Portfolio Evolution: Expanding core connectivity offerings into “Connectivity++” solutions by integrating 5G FWA, Private 5G, SD-WAN, Edge Computing, and Data Centers with traditional connectivity services. Additionally, leveraging strategic partnerships with ISVs, Hyperscalers, and System Integrators to move beyond conventional connectivity and deliver horizontal solutions across IoT , cybersecurity and cloud. Further evolving the portfolio through AI-native and agentic offerings, including Sovereign AI, GPU-as-a-Service, AI Infrastructure-as-a-Service and GenAI platforms, while embedding Agentic AI into enterprise solutions and workflows. These capabilities can be further extended to develop industry-specific AI solutions for sectors such as Finance, Smart Cities, and Utilities.
• Business Model Transformation: Driving the shift from low-margin direct sales and resale models toward higher-value business models, including managed services, platform-based offerings and adjacent industry solutions. Accelerating B2B growth through consultative and solution-led selling, enabled by Data, AI/GenAI and Agentic AI to improve lead generation, opportunity prioritization, seller productivity and sales conversion
• Process Reinvention: Transforming end-to-end B2B processes across sales, ordering, fulfilment, customer service and billing through process simplification, automation and AI/Agentic AI-led redesign. Identifying high-value intervention opportunities and shaping intelligent future-state workflows to improve efficiency, speed, customer experience and business outcomes. Roles & Responsibilities:
• Project Delivery:
• Deliver management consulting projects for global clients, by independently leading a small to medium-sized teams to drive value creation across B2B segments, including large enterprises, mid market, and SMBs.
• Lead client engagements such as workshops to gather requirements, obtain feedback, and drive stakeholder alignment.
• Deliver market and competitive assessments to help telecom clients define their future growth strategies, transforming their existing product portfolios to meet evolving B2B demands.
• Develop detailed product roadmaps, followed by use case design and business case evaluation for opportunity assessment.
• Identify and assess AI, GenAI and Agentic AI opportunities across B2B processes and customer journeys, translating priority use cases into actionable transformation initiatives.
• Collaborate with cross-functional teams to implement product roadmaps using agile methodologies.
• Define offering strategies by exploring bundling opportunities with ecosystem partners and providing a framework for partnership evaluation and operating models.
• Develop bundling and pricing strategies to maximize customer value and revenue growth.
• Create Go-to-Market (GTM) strategies for market entry and expansion, including market assessments, opportunity sizing, target segment definition, channel strategy, and customer success planning
• Business Development:
• Identify and convert opportunities by developing relationships with Account Teams and Leadership
• Harness extensive knowledge combined with an integrated suite of methods, people and assets to help account teams in solutioning for new projects/extensions
• Contribute to demand generation, support team building and in keeping them chargeable on client projects
• Lead proposals, business development efforts and coordinate with other colleagues to create consensus-driven deliverables.
• Practice Development: Lead development of assets, methodologies, point of views, research, and white papers to enhance team capabilities and drive Thought leadership within the broader community Professional & Technical Skills:
• Must have lead delivery of multiple projects in Telecom Industry B2B domain in areas such as product innovation, business model transformation, or sales acceleration.
• Strong understanding of Telecom B2B process design and AI-led process reinvention across the value chain, including Lead to Cash, Order to Activate and Trouble to Resolve, leveraging AI, GenAI and Agentic AI interventions.
• Strong understanding of Telecom industry B2B product suite and expansion through use case design in connectivity ++ (Private 5G, Data Center, Edge etc.), horizontal (Cloud, IoT, Cybersecurity, AI & Analytics) and vertical industry (Smart City, Industry 4.0, Retail etc.) solutions
• Experience in new business models in at least one of the following areas: B2B marketplaces, NaaS (Network-as-a-Service), GPU-as-a-Service, AdTech, Private 5G, or telco data-enabled products
• Should have deep understanding of the B2B full-cycle sales stages along with application of Data, AI/GenAI and Agentic AI to optimize and automate activities across the sales lifecycle.
• Deep expertise in Telecom B2B domain value architecting, business case preparation, value realization
• Experience in crafting B2B GTM strategy for market entry and expansion with strong understanding of segmentation, targeting and positioning concepts
• Proficiency in leveraging AI/GenAI tools across the consulting lifecycle, including data analysis, insight generation, research and synthesis, problem structuring, and development of client-ready presentations and deliverables.
• Good to have: Experience with AI coding and agentic development tools such as Codex, Claude Code or equivalent to create AI agents, prototypes and workflow automations.
• Strong analytical and problem-solving skills, with experience in structuring and delivering consulting engagements
• Excellent communication and presentation skills for executive-level discussions
• Experience of leading design thinking workshops
• Experience in agile related tools like JIRA Confluence/Rally/MS Projects
• Understanding of lean concepts and hands-on experience in delivering technology-driven B2B business transformation projects using agile practices such as Scrum, Kanban, SAFe, etc.