Global TA Operation Support Specialist I - HR Ops | Bengaluru, India

Hitachi Energy Ltd.; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Hitachi Energy Ltd. in Bengaluru seeks a Global Talent Acquisition Operations Specialist to support recruitment, onboarding, and induction across our global organization.

You will partner with Talent Acquisition, HR Operations, HRIS, IT, and business stakeholders to drive standardized processes, data-driven improvements, and efficient service delivery while helping users navigate new digital tools and AI-enabled solutions.

Qualifications

• Bachelor's degree in HR, Business Administration, or related field.
• 1–3 years of experience in Talent Acquisition Operations, HR Operations, Recruitment Support, or Shared Services.
• Knowledge of end-to-end recruitment, onboarding, and induction processes in a global organization.

Responsibilities

• Support global Talent Acquisition, onboarding, and induction operations, ensuring efficient and high-quality service delivery.
• Manage and resolve service requests while coordinating escalations with specialist teams as required.
• Promote standardized processes and self-service solutions to enhance user experience and operational efficiency.
• Create and maintain SOPs, knowledge articles, process documentation, and training materials that support operational consistency.
• Analyze operational metrics, service trends, and stakeholder feedback to identify improvement opportunities.
• Drive process optimization and continuous improvement initiatives across recruitment and onboarding activities.
• Collaborate with Talent Acquisition, HR Operations, HRIS, IT, and business stakeholders to achieve operational objectives.
• Support system enhancements, testing activities, digital tool adoption, and implementation of new processes.
• Ensure compliance with established policies, regulatory requirements, and service standards.
• Utilize AI-enabled and digital tools responsibly to improve productivity, decision-making, and operational effectiveness.

Skills

Analytical skills

Communication

Stakeholder management

Problem solving

Education

Bachelor's degree in HR or related field

Tools

Workday Recruiting

Workday HCM

Applicant Tracking Systems

Case management platforms

Job description

Global TA Operation Support Specialist I - HR Ops

At Hitachi Energy, we are advancing a sustainable energy future by attracting, hiring, and onboarding exceptional talent across our global organization. We are seeking a Global Talent Acquisition Operations Specialist to support the delivery and continuous improvement of recruitment, onboarding, and induction operations, ensuring a seamless experience for candidates, recruiters, hiring managers, HR partners, and new employees worldwide.

In this role, you will serve as a key operational partner within our Talent Acquisition organization, helping drive consistent, efficient, and scalable talent processes across multiple regions and business functions. You will collaborate closely with Talent Acquisition, HR Operations, HRIS, IT, and business stakeholders to support recruitment and onboarding activities while ensuring adherence to global standards, policies, and service expectations.

You will play an important role in enhancing operational excellence by managing service requests, supporting system and process adoption, maintaining knowledge resources, and helping stakeholders navigate recruitment and onboarding processes effectively. Through data analysis, stakeholder feedback, and process reviews, you will identify opportunities to improve service delivery, increase efficiency, and simplify ways of working.

As Hitachi Energy continues its digital transformation journey, this role will also contribute to the adoption of AI-enabled and technology-driven solutions that improve productivity, user experience, and decision-making. The successful candidate will demonstrate curiosity, adaptability, and a continuous improvement mindset while helping drive operational consistency and positive stakeholder experiences.

This is an exciting opportunity for an early-career professional who is passionate about Talent Acquisition Operations, process excellence, digital innovation, and stakeholder support in a global environment. You will gain exposure to international teams, modern HR technologies, and continuous improvement initiatives while contributing to the success of our people and business strategies.

How You'll Make an Impact

• Support global Talent Acquisition, onboarding, and induction operations, ensuring efficient and high-quality service delivery.
• Manage and resolve service requests while coordinating escalations with specialist teams as required.
• Promote standardized processes and self-service solutions to enhance user experience and operational efficiency.
• Create and maintain SOPs, knowledge articles, process documentation, and training materials that support operational consistency.
• Analyze operational metrics, service trends, and stakeholder feedback to identify improvement opportunities.
• Drive process optimization and continuous improvement initiatives across recruitment and onboarding activities.
• Collaborate with Talent Acquisition, HR Operations, HRIS, IT, and business stakeholders to achieve operational objectives.
• Support system enhancements, testing activities, digital tool adoption, and implementation of new processes.
• Ensure compliance with established policies, regulatory requirements, and service standards.
• Utilize AI-enabled and digital tools responsibly to improve productivity, decision-making, and operational effectiveness.

Your Background

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 1-3 years of experience in Talent Acquisition Operations, HR Operations, Recruitment Support, or a Shared Services environment.
• Knowledge of end-to-end recruitment, onboarding, and induction processes within a global organization.
• Experience working with Workday Recruiting, Workday HCM, Applicant Tracking Systems (ATS), and case management platforms.
• Strong analytical, communication, stakeholder management, and problem-solving skills.
• Experience in data reporting, process optimization, continuous improvement initiatives, and operational excellence practices.
• Familiarity with Lean methodologies; Lean White Belt, Yellow Belt, or equivalent certification is preferred.
• Exposure to digital HR technologies, AI-enabled solutions, automation tools, system testing, or change management initiatives is an advantage.

More About Us

At Hitachi Energy, we foster an inclusive, collaborative, and innovation-driven culture where diverse perspectives and continuous learning are valued. We empower our employees to contribute to a more sustainable energy future while providing opportunities for professional growth, development, and career advancement.

Working Hours: 12:00 PM - 9:00 PM IST (flexibility may be required based on business needs)

Hitachi Energy is an equal opportunity employer committed to creating an environment where everyone can thrive and contribute to our shared success.

Demonstrates effective use of AI and digital tools to enhance problem-solving, decision-making, and productivity, while applying sound judgment, ensuring accuracy and compliance, and maintaining accountability for outcomes.

We are a global leader in electrification, powering the electricity era to meet the energy demands of today, and the next 25 years. As the energy arm of Hitachi Group, over three billion people depend on our pioneering, mission-critical technologies to power their daily lives.

With over a century of innovation, we are addressing the most urgent energy challenge of our time: driving the evolution of the world’s energy system to ensure abundant, secure, affordable, and sustainable power for today’s generation and the next.

With an unparalleled installed base in over 140 countries, we are the grid ecosystem partner across the utility, industry, data center, and transportation sectors. Headquartered in Switzerland, we employ over 56,000 people in 60 countries and generate revenues of around $20 billion USD.