Global HR Shared Services Assistant

Boston Consulting Group (BCG); Gurgaon; On-site; INR 500,000 - 800,000; Full time

Job summary

Boston Consulting Group (BCG) in India is seeking an HR Operations professional to join our Global HR Shared Services Center. You will support regional and local HR teams with administrative processes, collaborating across time zones and geographies to ensure accurate and timely employee records.

The role requires a graduation degree, 1–3+ years in HR operations, and proficiency in Workday and MS Office. Excellent English communication and a client-service mindset are essential for success at

Qualifications

• Graduation degree required.
• 1–3+ years of HR operations or shared services experience.
• Experience with Workday or HRIS is preferred.
• Proficiency in MS Office applications.
• Fluent English language skills required.

Responsibilities

• Process employee paperwork for hires, promotions, transfers, exits.
• Maintain personnel records compliant with laws and standards.
• Support onboarding and background verification processes.
• Generate reports on employee data and milestones.
• Assist internal audits with documentation.

Skills

HR operations

English fluency

Attention to detail

Education

Graduate degree

Tools

Workday

Microsoft Office

Job description

Job Description:

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

You will be a key member of our Global HR Shared Services Center (HRSSC), supporting regional and local HR teams and employees worldwide with administrative HR processes. You’ll collaborate with colleagues across multiple geographies and time zones, forming part of a close-knit global HR network that values teamwork, ownership, and continuous learning.

Key Responsibilities Include

• Preparing and processing employee paperwork for new hires, promotions, transfers, exits, and changes.
• Maintaining personnel records in compliance with legal requirements and internal standards.
• Supporting onboarding and background verification including induction plans and welcome communications.
• Managing employee documentation requests including verification letters, references, and visa invitation letters.
• Delivering reporting on employee data (e.g. distribution lists, anniversaries, milestones).
• Supporting internal audits with required documentation and timely response.

What You'll Bring

• A graduation degree.
• ~1–3+ years of relevant experience in HR operations, shared services, or a process-driven role.
• Familiarity with Workday (preferred) or other HR ERP systems.
• Proficiency in Microsoft Office (Excel, PowerPoint, Outlook, Word, Visio).
• Experience working in a professional services or multinational environment.
• Fluent verbal and written English language skills are required.

Additional info

You’re Good At

• Thriving under pressure with exceptional attention to detail.
• Staying flexible and reliable in a dynamic and changing environment.
• Managing multiple tasks with structure and discipline.
• Handling sensitive data with confidentiality and professionalism.
• Communicating clearly and professionally, both in writing and speech.
• Creating meaningful experiences for every customer through exceptional service.
• Collaborating across cultures and time zones.

At BCG, our people and relationships are at the heart of everything we do. We believe that in-person collaboration plays an important role in our culture, mentorship, and professional development. For this role, you will generally be expected to work from a BCG office or in person with clients on a regular basis (typically around 50% of working time), depending on business needs and in line with local policies and practices. We aim to provide a dynamic and collaborative environment that fosters connection and teamwork.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer.