Global Cybersecurity Training & Awareness Lead

Fresenius Medical Care; India; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

Fresenius Medical Care is seeking a Global Cybersecurity Training & Awareness Lead to orchestrate phishing campaigns and enterprise-wide security awareness programs. You will drive strategy, measurement, and program maturity, coordinating across IT, privacy, and business units to influence secure behavior.

The role emphasizes building scalable training, leveraging AI-driven learning, and delivering dashboards to demonstrate program impact on risk posture.

Qualifications

• 8–10 years of related experience with phishing campaigns and cybersecurity awareness across IT and business units.
• Ability to operate as a proactive and result-driven problem solver with excellent analytical and interpersonal skills.
• Demonstrated technical writing, communication, and presentation skills.
• Strong client services orientation and communication skills with urgency to keep partners informed.

Responsibilities

• Develops and implements training and awareness campaigns for security & privacy tools, policies & procedures.
• Manages social engineering and phishing training exercises globally.
• Translates complex security requirements into adoptable concepts for staff uptake.
• Identifies, tracks and reports key program metrics, dashboards to measure effectiveness.
• Explores AI-driven tools to keep programs dynamic and personalized.

Skills

Phishing campaigns

Cybersecurity awareness

Training program management

Data analytics & dashboards

Communication skills

Stakeholder collaboration

AI-driven learning tools

Education

Bachelor's degree in MIS/CS

CISA/CISSP/CRISC certification desired

Tools

Phishing Simulation Tools

Learning Management System (LMS)

Security awareness platforms

Job description

PURPOSE AND SCOPE

The Global Cybersecurity Training & Awareness Lead will be a member of the Cybersecurity & Privacy Solutions Culture & Awareness team and will lead global phishing simulation campaigns and cybersecurity & privacy training and awareness actions at Fresenius Medical Care. This role will actively support the development and implementation of advanced training and simulation strategies, program management and measurement, leading projects designed to continually improve and enhance the overall information security and privacy culture, posture and resilience across the company. The individual will help drive critical information cybersecurity and privacy initiatives across the enterprise in support of tools, policies & procedures, processes, and behavior changes.

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Develops and implements training and awareness campaigns for security & privacy tools, policies & procedures in a rapidly growing environment with cyber threats that are continuously evolving.
• Develops, recommends innovative approaches, evaluates, manages, and executes security & privacy awareness training plans and programs to garner awareness and influence behavior change across the enterprise.
• Manages social engineering and phishing training exercises globally.
• Promotes a highly collaborative approach when working with teams to deliver effective training and awareness.
• Translates complex security requirements into adoptable concepts that staff can easily and quickly absorb.
• Identifies, tracks and produces key program metrics, reports and dashboards to measure the effectiveness of the phishing, training and awareness program.
• Understands and stays current on best practices and guidance to achieving a security and privacy aware workforce.
• Explores AI-driven tools and adaptive learning technologies to incorporate into training and awareness initiatives, ensuring programs remain dynamic, personalized, and effective against emerging cybersecurity and privacy risks.
• Fosters messaging that information security and privacy enables business objectives.
• Manages the tactical execution of short- and long-term objectives through the coordination of activities with direct responsibility for results, costs, methods, and staffing.
• Understands compliance requirements with laws and regulations that affect cybersecurity and privacy for the healthcare industry.
• Reconciles discrepancies between various sources (internal tracking, controlled document repositories, staffing reports, training systems, etc)
• Manages and maintains training and awareness documentation (procedures, quick reference guides, training content, storyboards, communications, etc)
• Builds collaborative working relationships with stakeholders across the company.
• Performs work both based on specific instructions and independently when new or unusual situations arise.
• Leads and/or assists with various training & awareness projects as assigned by direct supervisor.
• Performs other training & awareness duties as assigned.

PHYSICAL DEMANDS AND WORKING CONDITIONS

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION

Bachelor’s degree in management information systems, Computer Science, or business/science related field required.

EXPERIENCE AND REQUIRED SKILLS

• 8-10 years of related experience with phishing campaigns and creating cybersecurity awareness across IT and business units
• Ability to operate as a pro-active and result-driven problem solver with excellent analytical and interpersonal skills.
• Demonstrated technical writing, communication, and presentation skills.
• Strong client services orientation and communication skills coupled with a high sense of urgency to keep appropriate partners informed, including solutions to overcome obstacles to deliver to expectation.
• Ability to work effectively in a highly collaborative and inclusive team environment.
• Creativity in addressing technical challenges.
• Proven record to deliver results.
• Ability to understand IT processes, management objectives risk appetite and tolerances and impact of objectives, risk appetite and tolerances and impact of changes to risk profiles.
• CISA, CISSP, CRISC, or other relevant certification(s) desired.
• Understanding of risk management, integration with enterprise risk management and business strategy.
• Experience in IT governance, risk, and controls, including governance frameworks.
• Creating a future worth living. For patients. Worldwide. Every day.

Company Overview

Fresenius Medical Care is the world's leading provider of products and services for individuals with kidney disease of which approximately 4.5 million patients worldwide regularly undergo dialysis treatment. United by a shared purpose of creating a future worth living for chronically and critically ill people, we care for around 292,000 dialysis patients around the globe. In addition, we operate around 35 global production sites to provide products such as dialysis machines, dialyzers, and related disposables. We aim to continuously improve our patients’ quality of life by offering them high-quality products as well as innovative technologies and treatment concepts.