Global Business Support Associate (PLM)

Hitachi, Ltd.; Vadodara; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Hitachi, Ltd. is seeking a Global Business Support Associate - PLM to support the HVPLM landscape across centers and factories. You will administer PLM, manage master data, provide user support and drive process standardization globally.

The role evolves toward governance, vendor parts management and materials data strategy, with regular interactions across IT, business units and external partners.

Qualifications

• Bachelor's degree in Mechanical Engineering or a related field with relevant PLM exposure.
• Hands-on Windchill and Creo experience; familiarity with CAD/PLM workflows.
• Knowledge of international engineering standards (ISO, EN, DIN, ANSI, JIS, GB).

Responsibilities

• PLM administration, governance and access management in HVPLM landscape.
• End-user support for Creo, AutoCAD, Windchill; troubleshoot CAD/PLM issues.
• Process standardization and data governance for materials and parts.
• Training and enablement; act as SME and internal consultant for PLM topics.
• Global collaboration with centers, factories, IT teams and vendors.

Skills

Strong communication

Global stakeholder management

Independent ownership

Process-oriented mindset

English language proficiency

Education

Bachelor's degree in Mechanical Engineering

Master's degree in CAD/CAM or PLM-related disciplines

Tools

PTC Windchill

PTC Creo

AutoCAD

SharePoint

PowerApps

Azure DevOps

SAP

Granta MI

Job description

The Opportunity

The Global Business Support Associate - PLM will support and continuously improve the HVPLM landscape based on PTC Windchill across global High Voltage Technology Centers and factories. The role focuses on PLM business administration, product and materials master data management, user support, process standardization, and global collaboration. Over time, the role will assume broader responsibility for PLM governance, standard - vendor parts management, and materials data strategy.

How you'll make an impact

• PLM Business Administration & Governance, PLM business administration and access management, User and user group management, Support HVPLM strategy roadmap execution, Coordination with global business administrators
• Application Support & Operations, End-user support for Creo, AutoCAD, and Windchill, Troubleshooting CAD/PLM-related issues, Client application packaging, Support legacy data migration and loading
• Process Improvement & Customization, PLM process validation across HV businesses, Customization development for new and existing PLM processes, Standardization of local change management practices
• Knowledge, Training & Enablement End-user training for Creo and PLM, Knowledge management and documentation, Acting as subject matter expert and internal consultant
• Materials & Parts Data Management (Strategic Role), Global standard - vendor parts management, Materials master data governance, Portfolio control of standard/catalog parts, Contribution to global central standards team
• The role is expected to act as a subject matter expert on PLM and CAD tools, mentor colleagues by sharing best practices, and represent the HVPLM function in internal and external forums.
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
• Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• Bachelor's degree in Mechanical Engineering with minimum 5 years of relevant experience, or Master's degree in CAD/CAM, Machine Design, or PLM-related disciplines.
• Must Have Skills Strong experience with PTC Creo, Hands-on experience with PTC Windchill (PLM), Understanding of international engineering standards (ISO, EN, DIN, ANSI, JIS, GB)
• Good to Have Skills Model CHECK, TOOLKIT, Pro/PROGRAM; AutoCAD (basic to intermediate); Microsoft 365 tools; SharePoint, PowerApps; Azure DevOps; SAP or other ERP systems; Granta MI (basic to intermediate); Experience in materials data management and global standards
• Strong communication and stakeholder management skills in a global environment
• Ability to work independently with high ownership and accountability
• Process-oriented mindset with continuous improvement focus
• Adaptability to agile and fast-evolving digital engineering environments
• This role offers a clear growth path toward global PLM governance, process ownership, and enterprise-level materials and standards management.
• Regular interaction with global technology centres, factories, IT teams, and external vendors.
• Proficiency in both spoken & written English language is required