Global Application manager

Hitachi Energy; Mysuru; On-site; INR 1,500,000 - 1,900,000; Full time

Job summary

Hitachi Energy is seeking an IT Application Manager to optimize MES/ECS manufacturing systems and drive digital transformation across operations. You will bridge business users, IT teams, and vendors to enhance performance, security, and documentation.

The role focuses on training, adoption, and continuous improvement of digital solutions. The position involves cybersecurity, data integrity, and process optimization to deliver reliable and secure operations, with opportunities to grow expertise

Qualifications

• Degree in IT, Engineering, or a related field.
• Experience with MES, ECS, or manufacturing systems.
• Strong understanding of incident and change management processes.
• Knowledge of system integration, configuration, and documentation practices.
• Familiarity with cybersecurity concepts and vulnerability management.
• Strong communication and stakeholder engagement skills.

Responsibilities

• Deliver training and support to key users and end-users on system capabilities.
• Communicate new features and drive system adoption across teams.
• Manage incidents and change requests through full lifecycle delivery.
• Ensure accuracy and availability of technical documentation.
• Collaborate on vulnerability management and system security improvements.
• Maintain application configurations, SNOW, and CMDB data quality.
• Analyze and optimize MES/ECS processes aligned with manufacturing needs.
• Gather user feedback and support continuous system enhancements.

Skills

MES/ECS systems

IT systems administration

Incident management

Change management

System integration

Documentation practices

Cybersecurity concepts

Education

Bachelor's degree in IT/Engineering

Tools

ServiceNow (SNOW)

CMDB

Documentation tools

Job description

Join Hitachi Energy and help shape the digital backbone of modern manufacturing. As an IT Application Manager, you will play a vital role in optimizing manufacturing execution systems and driving digital transformation across operations. This is a hands-on, high-impact opportunity where technology, process improvement, and collaboration come together to enable smarter, more efficient factories.

Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.

In this role, you will act as a key connector between business users, IT teams, and external vendors—ensuring systems are performing at their best and evolving with operational needs. From supporting system enhancements to driving adoption and delivering training, your work will directly improve user experience, strengthen system performance, and unlock new capabilities. You’ll also contribute to cybersecurity, data integrity, and process optimization, ensuring reliable and secure operations.

If you enjoy solving complex challenges, engaging with stakeholders, and driving continuous improvement through digital solutions, this role offers a rewarding path to grow your expertise and make a meaningful impact.

How You'll Make An Impact

• Deliver training and support to key users and end-users on system capabilities
• Communicate new features and drive system adoption across teams
• Manage incidents and change requests through full lifecycle delivery
• Ensure accuracy and availability of technical documentation
• Collaborate on vulnerability management and system security improvements
• Maintain application configurations, SNOW, and CMDB data quality
• Analyze and optimize MES/ECS processes aligned with manufacturing needs
• Gather user feedback and support continuous system enhancements

Your background

• Degree in IT, Engineering, or related field
• Experience with MES, ECS, or manufacturing systems
• Strong understanding of incident and change management processes
• Knowledge of system integration, configuration, and documentation practices
• Familiarity with cybersecurity concepts and vulnerability management
• Strong communication and stakeholder engagement skills

More about us

• Join a global leader committed to sustainable innovation and digital transformation
• Grow through continuous learning, development programs, and career opportunities
• Collaborate in an inclusive, supportive environment where ideas and contributions matter