Global Account Manager

JobsFlix; Bengaluru Urban; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A leading company in Bangalore is seeking a Mid-Senior level Account Manager to drive revenue and manage the full sales cycle. The role involves prospecting, negotiating contracts, and collaborating with internal teams to enhance customer value. Ideal candidates will have a consultative selling approach and a strong focus on customer needs.

Responsibilities

• Drive revenue and manage full cycle sales process.
• Collaborate with internal teams to build strategic adoption plans.
• Handle customer communication and escalate issues appropriately.

Job description

1) Drive revenue and own the full cycle sales process including prospecting new leads, navigating the C-suite and business line owners, negotiating contracts, and closing new and renewal business with customers.

2) Provide recommendations based on a customer’s business needs and usage patterns. Handle inbound customer communication and organize/escalate issues appropriately, including billing, legal, security, and technical inquiries.

3) Collaborate and work with different members of the Accounts team (Technical Account Managers, Customer Success Managers, Leadership, etc.) to build strategic adoption plans for customers. Educate customers on the value of Skit in a thoughtful way. Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas, including product. Report directly to the Head of Enterprise Sales.

You Will Do This by:

1. Partnering with internal resources to drive additional value and expertise, educating customers on the value of our products in a consultative way.
2. Generating pipeline that leads to closed revenue and quota attainment.
3. Selling on value and return on investment vs. technical functionality.
4. Building credibility and trust while influencing buying decisions.
5. Uncovering business initiatives and pain points to map back our solutions across multiple industries (US Market).

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Business Development and Sales

Industries

• Outsourcing and Offshoring Consulting, Internet Marketplace Platforms, and Staffing and Recruiting

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