GIG-Customer Tech-Salesforce-data cloud developer-Senior

EY; Pune District; On-site; INR 700,000 - 900,000; Full time

Job summary

EY is seeking a Senior Salesforce Data Cloud Developer (Data 360) to design and implement scalable data pipelines, manage DMOs, and enable unified customer profiles for analytics and activation. The role focuses on ingestion, transformation, and identity resolution across CRM and marketing platforms, with GCP and other connectors as part of the ecosystem.

The ideal candidate will have hands-on experience with Salesforce Data Cloud, DMOs, and SQL, and will contribute to governance, data quality,

Qualifications

• Expertise in Salesforce Data Cloud (Data Cloud 360).
• Experience with DMOs, Data Streams and Identity Resolution.
• Advanced SQL for transformations and segmentation.
• Knowledge of Data Cloud architecture concepts.
• Experience integrating CRM and marketing platforms.

Responsibilities

• Design data ingestion pipelines in Salesforce Data Cloud.
• Configure data streams from CRM, marketing, and external systems.
• Create and manage Data Model Objects (DMOs).
• Normalize and flatten datasets for ingestion.
• Define identity resolution rules and matching criteria.
• Develop data transformation logic using SQL.
• Configure segmentation and audience activation workflows.
• Integrate Data Cloud with Sales Cloud and Marketing Cloud.
• Support API-based ingestion and batch loads.
• Troubleshoot ingestion and data quality issues.
• Document configurations and data flows.

Skills

Salesforce Data Cloud

DMOs & Data Streams

Identity Resolution

Advanced SQL

Data Modeling

APIs & Ingestion

CRM & Marketing Integration

Analytics & Troubleshooting

Certification Preferred

Large-volume Data

Tools

Git

Azure DevOps

Jenkins

Sales Cloud

Service Cloud

Marketing Cloud

Job description

At EY, were all in to shape your future with confidence.

Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

Service line - Position Title: Senior Salesforce Data Cloud Developer (Data 360)

Experience:48Years

At EY, were all in to shape your future with confidence.

Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

About Global Delivery Services

Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EYs strategy by ensuring effective support to EYs growth agenda.

Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom.

Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service.

Enablement Services provides cost-effective, high-skilled, and innovative services to support EYs global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services.

Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.

The Opportunity

We are seeking a Senior Salesforce Data Cloud Developer with strong hands-on experience in data ingestion, transformation, identity resolution, and calculated insights using Salesforce Data Cloud (i.e. Data 360).

The ideal candidate should have expertise in building scalable data pipelines, managing DMOs, and enabling unified customer profiles for analytics and activation.

Your Key Responsibilities

• Design and implement data ingestion pipelines in Salesforce Data Cloud
• Configure data streams from CRM, Marketing, and external systems
• Create and manage Data Model Objects (DMOs)
• Normalize and flatten complex datasets for ingestion
• Design and configure identity resolution rules and matching criteria
• Build calculated insights and derived attributes
• Develop data transformation logic using SQL
• Configure segmentation and audience activation workflows
• Integrate Data Cloud with, Salesforce Sales Cloud, Salesforce Marketing Cloud
• Support API-based ingestion using Ingestion API and batch data loads
• Troubleshoot ingestion failures and data quality issues
• Implement data governance and naming standards
• Validate data accuracy and reconciliation across systems
• Support activation to downstream systems including CRM and marketing platforms
• Document technical configurations and data flows
• Experience integrating with Google Cloud Platform(GCP) and other third-party tool by using different connectors

Skills And Attributes For Success

• Strong experience with Salesforce Data Cloud (Data 360)
• Hands-on experience with DMOs, Data Streams, and Identity Resolution
• Advanced SQL for transformation and segmentation
• Understanding of Data 360 architecture concepts
• Experience integrating CRM and marketing platforms
• Knowledge of data modelling and schema design
• Experience working with APIs and data ingestion frameworks
• Strong analytical and troubleshooting skills
• Salesforce Data Cloud Consultant certification preferred
• Experience handling large-volume datasets
• Exposure to real-time and batch ingestion patterns
• Knowledge of audience activation strategies
• Familiarity with privacy and compliance standards

Certifications:

• Salesforce Certified Data cloud consultant

Nice-to-Have:

• Experience with Git, Azure DevOps, Jenkins
• Knowledge of Sales Cloud, Service Cloud, Marketing cloud.

What We Offer You

At EY, well develop you with future-focused skills and equip you with world-class experiences. Well empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

Our Commitment: As a commitment, we persistently