German Speaking Customer Security Manager - 2 Years Fixed Term

Deutsche Telekom; India; On-site; INR 2,000,000 - 3,200,000; Full time

Benefits offered by this job

Supportive team

Contacts in Germany

Job summary

Deutsche Telekom IT Solutions seeks an experienced Customer Security Manager to ensure delivery of IT security services and SLAs for a key customer. You will coordinate risk management, security reporting, and governance, acting as the primary interface to the customer on security matters.

You will support transitions to the future mode of operation, maintain governance models, and drive security improvement programs while coordinating with operational teams and stakeholders across regions.

Qualifications

• Experience with IT risk and compliance management.
• Strong communications skills to align with customer at management and technical levels.
• High level understanding of technologies in the portfolio (Cloud, network, endpoint) and security services (vulnerability management, security monitoring, AV/EDR).
• Fluent German (written and spoken, C1).
• Fluent English knowledge (C1) is advantageous.

Responsibilities

• Ensure IT security services and SLAs are met per contract.
• Coordinate evaluation of customer-specific IT‑Security risk management.
• Manage security reporting andGovernance with the customer as a named interface.
• Support security transfer during transition to future mode of operation.
• Develop and maintain customer-specific security governance models.
• Plan and conduct security audits including pre-audits.
• Initiate and drive security improvement and innovation programs.

Skills

IT risk & compliance management

Communication skills

German language (C1)

English language (C1)

Cloud/Network/Endpoint security

Job description

Job Description:

Company Description

As Hungary’s most attractive employer in 2025 (according to Randstad’s representative survey), Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group. The company provides a wide portfolio of IT and telecommunications services with more than 5300 employees. We have hundreds of large customers, corporations in Germany and in other European countries.

*Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation*

Tasks

The Customer Security Manager is responsible that the IT security services and security SLAs will be met according to the contract with the customer:

• Controlling and coordination resp. evaluation of customer-specific IT-Security-Risk-management
• Initiate, control, evaluate and assure quality of customer-specific IT Security reporting
• Support the security transfer process during transition and transformation to future mode of operation (FMO)
• Support service delivery management with respect to security issues and take over the role as “named interface” to the customer
• Ensure that customer-specific security requirements are known, commissioned and implemented
• Steering and coordination of customized Security-improvement- and Innovations-programs
• Prepare and conduct regular steering meetings internally and with customer
• Develop and maintain the customer specific security governance model
• Provide agreed service level reporting towards customer (e.g. access to secure rooms, overall incident reporting, incident analysis reports)
• Manage security events and security incidents with support of operational teams
• Support development and implementation of customer specific security requirements
• Coordinate operational security measures and services
• Plan and support customer specific security audits (including pre-audits)
• Initiate, plan and conduct new security projects arising from customer’s current contract (CRs)
• Identify and propose customer specific security improvements and innovations
• Depending on customer: take over role as IT Service Continuity Manager, initiate, plan and conduct new security projects arising from customer’s current contract (CRs)

Qualifications

• Experience with IT risk and compliance management
• Strong communications skills to align with Customer at management and technical level as well as internally with the technical level.
• High level understanding of the technologies in T-Systems portfolio (e.g. Cloud, network, endpoint) and security services (vulnerability management, security monitoring, AV/EDR)
• Fluent German (both verbal and written at least C1)

Advantages

• Fluent English knowledge (both verbal and written at least C1)

Additional Information

What our team can offer:

• Supportive, bondable team
• Helpful colleagues in Germany (as your future direct contacts)

Our motto

„Seriousness of work is compensated with enough levity.”