German Customer Service Executive (B1 Certified)

Anisha Global Services; Pune District; On-site; INR 338,000 - 413,000; Full time

Benefits offered by this job

Relocation assistance

International environment

Job summary

Anisha Global Services in Pune is seeking a German Language Expert for customer support via chat and email. Freshers and experienced candidates with B1 German certification can apply, with relocation assistance available.

You will handle German-language queries, ensure timely responses, and collaborate with internal teams to deliver high-quality support in an international environment.

Qualifications

• Minimum B1 German Language Certification is mandatory.
• Undergraduates and Graduates are eligible.
• Minimum 12th Pass.
• Freshers are encouraged to apply.
• Good written communication in German and English.

Responsibilities

• Resolve German-language customer queries via chat and email.
• Provide prompt, accurate, and professional support.
• Ensure a positive customer experience with effective solutions.
• Collaborate with internal teams to resolve concerns.
• Maintain quality standards and meet SLAs.

Skills

German language

Customer service

Written communication

English proficiency

Education

Undergraduate or Graduate

High school diploma / 12th pass

Job description

Hiring: German Language Expert Customer Support (Chat & Email)

Contact: 7037688395

Location: Pune (Work from Office)
Experience: Freshers & Experienced Welcome
CTC: Up to 3.75 LPA + Relocation Assistance

Are you passionate about the German language and looking to build your career in customer service? Join a dynamic team where you'll assist global customers through chat and email while using your German language skills every day.

What You'll Do

• Resolve customer queries in German through Chat and Email.
• Deliver prompt, accurate, and professional customer support.
• Ensure a positive customer experience by providing effective solutions.
• Collaborate with internal teams to resolve customer concerns efficiently.
• Maintain quality standards and meet service-level expectations.

Eligibility

• Minimum B1 German Language Certification is mandatory.
• Undergraduates and Graduates are eligible.
• Minimum 12th Pass.
• Freshers are encouraged to apply.
• Good written communication skills in both German and English.

Salary & Benefits

• CTC up to 3.75 LPA
• 14,000 Relocation Allowance for candidates relocating to Pune from another city.
• Opportunity to work in an international customer support environment.
• Excellent learning, career growth, and development opportunities.
• Supportive and collaborative work culture.

Work Schedule

• Rotational Shifts
• Rotational Week Offs