Gen AI Technical Lead

TymblHub; Pune District; On-site; INR 300,000 - 800,000; Full time

Job summary

Tata Consultancy Services in Pune, India seeks a hands-on GenAI Technical Lead to design and deliver enterprise-scale GenAI, Agentic AI, and automation solutions across SAP, infrastructure, and IT operations. You will drive AI adoption and create scalable AI architectures.

You will build solutions using LLMs, RAG, AI agents, and workflow automation, integrate AI with SAP, ServiceNow, Microsoft, and other enterprise apps, and establish governance, standards, and accelerators to improve ROI,

Qualifications

• Experience delivering enterprise-scale GenAI, Agentic AI, and automation solutions.
• Ability to architect AI strategies, governance, and accelerators for large IT environments.
• Proven track record integrating AI with SAP, ServiceNow, and Microsoft ecosystems.

Responsibilities

• Identify, architect, and implement high-value AI and automation use cases.
• Build solutions using LLMs, RAG, AI Agents, Prompt Engineering, and Workflow Automation.
• Drive automation across service desk, incident management, knowledge management, SAP operations, and IT support processes.

Skills

LLMs

RAG

AI Agents

Prompt Engineering

Automation

ServiceNow

Azure

Power Platform

SAP

API Integration

Tools

Azure OpenAI

Azure AI Foundry

Copilot Studio

Azure AI Search

ServiceNow Now Assist

SAP Joule

SAP BTP AI

Job description

# Gen AI Technical LeadTata Consultancy ServicesPosted on October 22, 2026---Experience10 - 17 yrsSalary (CTC)₹3L - ₹8LJob LocationPune, IndiaVacancy1DesignationTechnical LeadJob TypeNot specified---## Job Description**Job Description:**Seeking a hands-on AI & Automation Architect to design and deliver enterprise-scale GenAI, Agentic AI, and Automation solutions across SAP, Infrastructure, and IT Operations. The role will drive AI adoption, automation strategy, and business transformation using modern AI platforms and enterprise technologies.Key Responsibilities* Identify, architect, and implement high-value AI and automation use cases.* Build solutions using LLMs, RAG, AI Agents, Prompt Engineering, and Workflow Automation.* Drive automation across service desk, incident management, knowledge management, SAP operations, and IT support processes.* Integrate AI capabilities with SAP, ServiceNow, Microsoft, and enterprise applications.* Define AI standards, governance, reusable frameworks, and accelerators.* Track outcomes including ROI, productivity gains, cost reduction, ticket deflection, and service improvements.Technical Skills* Azure AI Foundry, Azure OpenAI, Copilot Studio, Azure AI Search* ServiceNow Now Assist, AI Agents, Virtual Agent* LLMs, RAG, AI Agents, Prompt Engineering* Power Platform, REST APIs, Azure Integration Services* SAP BTP AI, SAP Joule, SAP Business AI