Fund Services Operations Analyst

The Citco Group Limited; India; On-site; INR 600,000 - 1,000,000; Full time

Job summary

The Citco Group Limited is seeking a Trade Matching Analyst to join the Trade Matching team. You will oversee central email boxes, coordinate with multiple departments, and ensure accurate trade processing for listed and OTC products.

You will generate end-of-day reports, support client integration, and assist in training junior colleagues, delivering timely, professional service to clients and counterparties.

Qualifications

• Bachelor’s degree in accounting, Finance, Economics, or other quantitative subjects.
• Knowledge of various fund types.
• Strong customer service and analytical/problem-solving skills.
• Detail oriented with ability to multi-task.
• Proficient in Excel and Word; able to learn new systems.
• Able to work effectively in a team and communicate with clients.

Responsibilities

• Oversee central trade matching email boxes and coordinate with teams.
• Review, exception processing, break escalation/resolution, and affirm/confirm trades.
• Produce end-of-day reports for clients.
• Support client integration and connectivity with file requirements.
• Assist with training and development of junior team members.
• Interact with clients and counterparties via email and phone.

Skills

Customer service

Analytical skills

Problem-solving

Team player

Communication skills

Multi-tasking

Organizational skills

Excel

Word

Learning new systems

Deadline-oriented

Detail oriented

Client communication

Education

Bachelor’s degree in accounting, Finance, Economics, or other quantitative subjects

Tools

Excel

Word

Job description

Job Description

About Citco

The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we’ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.

About the Team & Business Line

Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

Responsibilities

• You will be working in the Trade Matching team reporting to the Trade Matching Manager/VP.

• You will be responsible for oversight and control of the central group email boxes.

• You will work with multiple departments across the firm to drive results and deliverables.

• You may produce timely and accurate financials or reports.

• You may work on special projects as needed.

• You will work with clients in a professional manner to resolve any open issues.

• You will support Account manager in rolling out new operational processes.

• You will assist with training and development of junior members of the team.

• You will interact effectively with all team members and supporting department(s).

• You will collaborate with customers, technology and operations staff to proactively contribute to improved service.

Trade Matching

• You will be responsible for the review, exception processing, break escalation/resolution and subsequent affirm/confirm of trade between the client & executing counterparty for a range of listed and OTC products.

• You will be responsible for fails management for listed products.

• You will ensure accurate trade ticket booking in the CFS Aexeo.

• You will be responsible for prioritization of trades based on KPI’s set by senior manager & client, Trade Break Age, Instrument type, market, Broker.

• You will produce EOD reports to be sent to clients highlighting status & reason for all outstanding trades that were not affirmed on T+1, for manager & client review.

• You will be providing key assistance to Client Integration team and Connectivity regarding incoming file requirements to CFS and outgoing file requirements to vendor platforms.

Qualifications

About You

• Bachelor’s degree in accounting, Finance, Economics, or other quantitative subjects

• Knowledge of various fund types

• Strong Customer Service and analytical and problem-solving skills

• Committed team player with excellent communication and interpersonal skills

• Detail focused with the ability to multi-task

• Ability to learn new systems and source information from numerous systems

• Ability to work effectively in a team environment

• Adaptive, flexible professional style, capable of working in a fast paced, dynamic environment

• Strong computer skills, with proficiency in Excel and Word, and aptitude to learn new skills

• Ability to organize, prioritize tasks and work in a deadline-oriented environment

• Comfortable communicating with clients and counterparties via e-mail and phone

• Experience/exposure to a cash settlements role not essential but would be of benefit

• Experience/exposure to ISDA Bi-Lateral agreements and the collateral process is not essential but would be of benefit

• Experience/exposure to financial instruments such as equities, bonds, equity swaps, FX, futures and OTC products are not essential but would be of benefit.

Our Benefits

Your wellbeing is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.