Fund Services.Operations Analyst

The Citco Group Limited; Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

The Citco Group Limited is a leading force in asset servicing and fund administration, supporting hedge funds and private clients across geographies. This role focuses on accurate settlements, collateral processing, and payments, collaborating with counterparties and internal teams to deliver high-quality client service.

You will work with senior staff to review platforms, manage trade confirmations, and support junior teammates in a fast-paced environment, while maintaining robust risk controls

Qualifications

• Bachelor’s degree in accounting, finance, economics or related quantitative field.
• Strong customer service orientation and analytical/problem-solving abilities.
• Excellent communication and interpersonal skills; detail-oriented and organized.

Responsibilities

• Coordinate month-end collateral interest process between counter-parties.
• Instruct collateral and treasury transfer payments via SWIFT.
• Prepare expense payments in Æxeo Treasury.
• Review OTC payments on behalf of clients.
• Review vendor platforms and PB matching portals for trade settlement.
• Ensure pre-match and settlement of listed securities via Prime Broker platforms.
• Handle review, exception processing and trade affirmation/confirmation.
• Assist with training and development of junior team members.
• Contribute to special projects and issue resolution with stakeholders.

Skills

Customer Service

Analytical skills

Problem solving

Communication skills

Interpersonal skills

Attention to detail

Multitasking

Learning new systems

Teamwork

Education

Bachelor’s Degree in Accounting, Finance, Economics, or other quantitative subjects

Tools

Excel

Word

Job description

JOB DESCRIPTION

The market leader. The premier provider. The best in the business. At Citco, we’ve been the front‑runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we’ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.

About Citco

JOB DESCRIPTION

The market leader. The premier provider. The best in the business. At Citco, we’ve been the front‑runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we’ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.

About The Team & Business Line

Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

Responsibilities

Your Role:

• Coordinate month-end collateral interest process between counter-parties
• Instruct collateral and treasury transfer payments via SWIFT
• Prepare expense payments in Æxeo Treasury
• Agree and process over-the-counter (OTC) payments on behalf of clients
• Reviewing vendor platforms (such as Omgeo CTM, Traiana, Markit Trade Manager), PB matching portals and recaps on Trade Date
• Responsible for listed securities settlements via Prime Broker platforms, ensuring trades are pre-matched and subsequently settle on the market between the counterparty and PB
• You will be responsible for the review, exception processing, break escalation/resolution and subsequent affirm/confirm of trade between the client and executing counterparty.
• You will assist with training and development of junior members of the team
• May work on special projects as needed
• Work with internal stakeholders/client in a professional manner to resolve any open issues

Qualifications

About You:

• Bachelor’s Degree in Accounting, Finance, Economics, or other quantitative subjects
• Knowledge of various different fund types
• Strong Customer Service and analytical and problem solving skills
• Committed team player with excellent communication and interpersonal skills
• Detail focused with the ability to multi-task
• Ability to learn new systems and source information from numerous systems
• Ability to work effectively in a team environment
• Adaptive, flexible professional style, capable of working in a fast paced, dynamic environment
• Strong computer skills, with proficiency in Excel and Word, and aptitude to learn new skills
• Ability to organize, prioritize tasks and work in a deadline-oriented environment
• Comfortable communicating with clients and counterparties via e-mail and phone
• Experience/exposure to a cash settlements role not essential but would be of benefit
• Experience/exposure to ISDA Bi-Lateral agreements and the collateral process not essential but would be of benefit
• Experience/exposure to financial instruments such as equities, bonds, equity swaps, FX, futures and OTC products not essential but would be of benefit.

Skills And Behaviors You'll Bring

Building Future Readiness – Demonstrates resilience by adapting well to change and is committed to improving knowledge and skills for the future.

Delivering Client Excellence – Partners with internal and external clients to understand needs, develop solutions and deliver an excellent client experience.

Problem Solving & Decision Making – Demonstrates Data Literacy to analyze issues, identify practical solutions, and make informed decisions while taking responsibility for outcomes.

Building Relationships – Builds trusted relationships in an inclusive way. Positively influences outcomes while strengthening working relationships.

Emotional Intelligence – Demonstrates self-awareness in identifying emotions, understanding triggers, and choosing appropriate behavior for the circumstance. Recognizes when biases may be impacting decisions. Seeks to understand and empathizes with others’ emotions and perspectives.

Managing Risk – Commits to protecting Citco by being aware of internal and external risks, thinking ahead to understand how those risks could affect people, processes or outcomes. Takes proactive steps using sound judgement to support safe and effective decision making. Values and promotes a strong risk culture.

AI & Digital Literacy – Demonstrated ability to leverage AI-powered tools and evolving digital technologies to enhance productivity, efficiency, and quality of work

Learn more

about Citco's expected skills, behaviors, and the hiring process at Careers FAQ

Our Benefits

Your wellbeing is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.