Location
Pune, Hyderabad, Bengaluru
Experience
8-12 years
Role Overview
India is seeking an experienced Functional Retail Project Manager to lead large-scale Retail Banking Transformation Programs for global banking clients. The role requires strong expertise in Retail KYC, Customer Onboarding, CDD, Lending, and Change Management, along with proven experience managing end‑to‑end delivery across multi‑market and global programs. The candidate will drive functional transformation initiatives, manage cross‑functional stakeholders, and ensure successful execution of complex banking and regulatory change programs using Agile and traditional delivery methodologies.
Key Responsibilities
- Lead end‑to‑end delivery of Retail Banking transformation programs across global markets.
- Manage projects covering Retail KYC, Customer Onboarding, Customer Due Diligence (CDD), Lending Transformation, and Regulatory & Operational Change.
- Define project scope, roadmap, timelines, governance, and delivery plans.
- Drive Agile project execution including sprint planning, backlog management, and release coordination.
- Manage project governance, RAID logs, status reporting, and steering committee updates.
- Collaborate with business, operations, compliance, technology, and vendor teams.
- Ensure alignment across global stakeholders and multi‑market delivery teams.
- Support process optimization, target operating model design, and change management initiatives.
- Coordinate UAT, implementation, and production rollout activities.
- Manage risks, dependencies, escalations, and delivery milestones throughout the project lifecycle.
Required Skills
- Retail KYC & Customer Onboarding, Customer Due Diligence (CDD), and Lending Operations & Transformation
- Banking Transformation Programs & Regulatory Change Delivery
- Retail Banking with Global Banks
- Functional Project Management
- Retail Banking
- MS Project
- Payment Life Cycle
- Lending Operations & Transformation
- Regulatory Change Programs
- Change Management
- Target Operating Model (TOM)
Project & Delivery Management
- End‑to‑End Project Lifecycle Management
- Agile / Scrum Methodologies
- Transformation Program Management
- Multi‑Market / Global Delivery Programs
- Stakeholder & Governance Management
- RAID Management
- Resource & Delivery Planning
Tools & Platforms
- Jira
- Confluence
- MS Project
- Reporting & Governance tools
Experience Required
- 8‑12 years of experience in Retail Banking
- Functional Project Management
- Banking Transformation Programs
- Regulatory Change Delivery
Education
- Bachelor’s or Master’s degree in Engineering, Technology, Finance, Management, or related disciplines
Preferred Certifications
- PMP / PRINCE2
- Certified Scrum Master (CSM) / SAFe
- Agile Certifications preferred
Required Qualification
Bachelor of Engineering - Bachelor of Technology (B.E./B.Tech.)