Functional Engineer AMS SAP S/4H Sales & Distribution

lighting; Bengaluru; On-site; INR 1,400,000 - 2,100,000; Full time

Job summary

Signify is seeking an SAP S/4HANA Sales & Distribution Functional Engineer to support and optimize SAP SD in a global, greenfield deployment. The role focuses on functional support, incident resolution, system stability and efficiency in a post go-live maintenance environment.

You will collaborate with stakeholders and cross-functional teams to ensure compliant, efficient order-to-cash processes and continuous optimization. The position is based in Bangalore as part of a global team.

Qualifications

• Bachelor's or Master's degree in Engineering, Information Technology, or a related field.
• Hands-on experience configuring and supporting SAP SD functionalities including Sales Order types, Pricing procedures, Shipping, Delivery layouts, Billing variants, and Credit Management constraints.
• Strong understanding of SAP SD processes and cross-functional integration with Finance, Supply Chain, Manufacturing, Warehousing and Transportation.

Responsibilities

• Maintain SAP S/4HANA Sales & Distribution solutions aligned to the global template.
• Provide functional support across core SD processes including order management, pricing, shipping, delivery, billing and credit management.
• Handle AMS incidents, service requests, defect resolution, and root-cause analysis within SLA.
• Conduct impact analysis and testing for changes and enhancements.
• Support Order-to-Cash processes with integration to Finance, Supply Chain, Manufacturing and Logistics.
• Monitor system performance and user feedback to ensure stable day-to-day operations.
• Provide user support, guidance and knowledge sharing for consistent adoption.

Skills

SAP SD

Order-to-Cash

Billing

Education

Bachelor's or Master's in Engineering/IT

Tools

EDI interfaces

SAP Output Management

Job description

About Signify

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.

At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.

Join us, and together, we'll transform our industry, making a lasting difference for brighter lives and a better world.

More about the role

SAP S/4HANA Sales & Distribution Functional Engineer

Location: Bangalore

Grade : H15

Signify is amid the design, build and deployment of a global greenfield S/4HANA solution. To support the deployment and ensure stable operations and continuous optimization, we are establishing a global application maintenance organization.

The SAP S/4HANA Sales & Distribution Functional Engineer is responsible for operational support in S/4 HANA deployments and supporting and optimizing SAP Sales & Distribution solutions in a post go-live application maintenance environment. Collaborates within a global team and works closely with business stakeholders, partners and cross-functional teams to ensure stable, compliant and efficient order-to-cash processes. The role focuses on functional support, issue resolution, system stability and operational effectiveness.

Key Areas of Responsibility

• Support Sales Business Process Owners, key users and project teams in maintaining SAP S/4HANA Sales & Distribution solutions aligned to the global template and deploying the global S/4 HANA implementation on a local level.
• Provide functional support across core Sales & Distribution processes including Sales Order Management, Pricing, Shipping, Delivery Processing, Billing, Returns, Credit Management and Output Management.
• Provide end-to-end functional support in an AMS environment including incident management, service requests, defect resolution and root cause analysis in line with agreed service levels.
• Conduct impact analysis and testing to support quality delivery of changes and enhancements.
• Support Order-to-Cash processes with strong integration across Finance, Supply Chain, Manufacturing, Warehousing and Transportation domains.
• Monitor system performance, operational issues and user feedback to ensure stable and efficient day-to-day sales operations.
• Support critical business operations including order processing, deliveries and billing, ensuring continuity and timely issue resolution.
• Provide user support, functional guidance and knowledge sharing to enable consistent adoption and operational effectiveness.

Critical Experiences and Skills

• Bachelor's or Master's degree preferably in Engineering, Information Technology, Supply Chain Management or a related field.
• Hands-on experience in configuring and supporting core SAP SD functionalities, including Sales Order types, Pricing Procedures, Shipping/Delivery layouts, Billing variants, and Credit Management constraints.
• Strong functional understanding of Sales & Distribution processes including Sales Order Management, Pricing, Shipping, Delivery Processing, Billing, Returns and Credit Management.
• Experience working in a global application maintenance support or production support environment including stakeholder management and cross-functional collaboration.
• Experience in system enhancements, incident resolution, problem management, testing and delivery of supportable business solutions.
• Experience supporting critical Order-to-Cash operations.
• Good understanding of integration points with Finance, Supply Chain, Manufacturing, Warehousing and Transportation domains.
• Knowledge of SAP Output Management, EDI and interfaces with external logistics or transportation systems is an advantage.
• Strong analytical, problem-solving and communication skills.
• SAP certification in relevant modules is an advantage.
• Ability to work effectively in a global, complex and highly integrated business environment.

Grading Differentiators

• Good knowledge of SAP S/4HANA Sales & Distribution functional processes and incident management practices.
• Operates independently within assigned functional scope and delivers with limited supervision.
• Able to resolve moderately complex functional issues across integrated SAP processes.
• Contributes effectively to support, enhancement and continuous improvement initiatives.

Everything we'll do for you

You can grow a lasting career here. We'll encourage you, support you, and challenge you. We'll help you learn and progress in a way that's right for you, with coaching and mentoring along the way. We'll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innova