Full time

LeapSurge Business Innovations Private Limited; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Leapsurge Business Innovations Private Limited in Mumbai is seeking a seasoned business analyst to bridge client business teams, the client IT team, and LeapSurge's data engineering group. You will translate business needs into clear technical requirements and explain solutions in plain business terms to keep all sides aligned from requirement to rollout.

You will drive requirement gathering, document process flows, support dashboards and BI reporting, coordinate milestones, manage scope and

Qualifications

• Graduate, preferably in commerce or accounting.
• Minimum 3 years of hands-on experience in project delivery, business analysis or data analysis with direct client interaction.
• Excellent spoken and written communication skills.
• Strong interpersonal skills and ease working with a diverse set of people.
• Sound project management and documentation skills.
• Pharma domain knowledge: primary and secondary sales, distribution, field force and sales force effectiveness.
• Basic understanding of programming, databases and SQL.
• Exposure to BI tools like Power BI, and to ERP systems such as SAP.

Responsibilities

• Stakeholder meetings with business heads, department SPOCs, and other stakeholders to understand priorities and review progress.
• Requirement gathering and documenting clear business requirements, process flows and report mock-ups.
• Bridge business requirements to functional specs for the technical team and translate technical solutions back to business language for the client.
• Coordinate with client business and IT teams and LeapSurge developers and data engineers.
• Plan work, set milestones, and ensure scope, schedule and quality.
• Track deliverables, dependencies and deadlines, with regular status reports.
• Present dashboards, reports and applications, run UAT, and obtain sign-off.
• Train client users and SPOCs, prepare simple user guides, and collect feedback for improvements.
• Handle escalations calmly and route to the right person until closure.

Skills

Communication skills

Interpersonal skills

Project management

Documentation

Stakeholder management

Pharma domain knowledge

SQL basics

Power BI familiarity

Education

Bachelor's degree in commerce or accounting

Tools

Power BI

SAP ERP

Job description

Leapsurge Business Innovations Private Limited | Full time

LeapSurge Business Innovations Pvt Ltd is an Enterprise Data and Decision Intelligence company. We bring a business's data from diverse systems into one trusted place, and turn it into dashboards, review packs, AI assistants and agents that help people at every level make faster, better decisions. We also build custom software around each customer's processes.

About the role

You will be the bridge between the client's business team, the client's IT team and LeapSurge's technical team. You will turn business needs into clear technical requirements, and explain technical solutions back in plain business terms, so that every side stays on the same page from requirement to rollout.

Key responsibilities

• Stakeholder meetings: Meet business heads, department SPOCs and other relevant stakeholders regularly to understand their priorities and review progress.
• Requirement gathering: Study how each team works, gather their requirements, and document them as clear business requirements, process flows and report mock-ups.
• Bridging business and technology: Translate business requirements into functional specifications for our technical team, and translate technical solutions, constraints and timelines back into business language for the client.
• Working with heterogeneous teams: Bring together the client's business and IT teams and our developers and data engineers, each with different backgrounds and working styles, toward one outcome.
• Project management: Plan the work, set milestones, agree priorities, and keep every project on scope, on schedule and on quality.
• Tracking deliverables: Keep track of every deliverable, dependency and deadline, and share clear, regular status reports.
• Providing the solutions: Present and demonstrate dashboards, reports and applications, run user acceptance testing (UAT), and get sign-off.
• Training and feedback: Train client users and SPOCs, prepare simple user guides, and collect their feedback after every release to turn into improvements and change requests.
• Handling escalations: Handle escalations calmly and quickly, resolve them or route them to the right person, and keep stakeholders informed until closure.

Requirements

• Graduate, preferably in commerce or accounting
• Minimum 3 years of hands-on experience in project delivery, business analysis or data analysis, ideally on IT, ERP, BI or reporting projects with direct client interaction. Having done similar work before will help you understand the role and the client's needs quickly.
• Excellent spoken and written communication skills
• Strong interpersonal skills and ease working with a diverse set of people
• Sound project management and documentation skills
• Pharma domain knowledge: primary and secondary sales, distribution, field force and sales force effectiveness
• Basic understanding of programming, databases and SQL
• Exposure to BI tools like Power BI, and to ERP systems such as SAP
• Industry-standard compensation, based on your experience.
• Large enterprise clients :Work directly with business heads and users of large enterprises on solutions they rely on every day.
• Learning on the job: Understand how sales, finance, supply chain and operations run, with hands-on exposure to data, BI and AI solutions.
• Room to grow: A clear path toward senior project management, consulting and delivery leadership roles.
• A passionate team: Work with people who care about getting it right for every customer.