Front Office Associate

Radisson Hotel Group; New Delhi; On-site; INR 250,000 - 380,000; Full time

Job summary

Radisson Hotel Group is seeking a Front Office Associate to join our vibrant team. You will be responsible for delivering exceptional guest experiences from check-in to check-out and everything in-between, embodying the Yes I Can spirit.

You will greet guests, handle inquiries with empathy, and collaborate with the team to ensure smooth front office operations while maintaining a positive, guest-centric environment.

Qualifications

• Strong verbal communication skills in guest interactions.
• Flexibility and a positive Yes I Can attitude.
• Eye for detail and accuracy in front desk tasks.
• Creative problem-solving to handle guest requests.
• Ability to work well in a team to ensure guest satisfaction.
• Experience in a similar Front Office role is beneficial but not essential.

Responsibilities

• Ensure all aspects of the guest journey are delivered to the highest level.
• Exude patience, empathy and have the personality to host the show.
• Work proactively to ensure guest satisfaction and smooth front office operations.

Skills

Verbal communication

Flexibility

Attention to detail

Creative problem-solving

Teamwork

Guest service

Positive attitude

Job description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group's overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Are you ready to elevate the guest experience from check-in to check-out and everything in-between? Say Yes I Can! and be a part of our dynamic world of Moment Makers.

We are currently seeking a Front Office Associateto join our vibrant team. At Radisson Hotel Group, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences.

As a Front Office Associateyou bring an unmatched level of dedication, a focus on delivering exceptional service, and a genuine passion for creating positive guest experiences to our dynamic Front Office Team.

Our Front Office Associatelove the hustle and bustle of life! It's not just about check-in and check-out. It's about everything in-between

• You will be our guests' superhero ensuring all aspects of the guest journey and experience are delivered to the highest level
• You will exude patience, empathy and have the personality to host the show
• As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department

• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Is a creative problem-solver
• Passionate about creating extraordinary service
• Ability to work as part of a team to ensure guest satisfaction
• Strong verbal communication skills
• Likes having fun at work
• Experience in a similar position is beneficial but not essential

Why Join Radisson Hotel Group?

Live the Magic of Hospitality -Be part of a team that createsexceptional experiences and memorable momentsevery day. Let yourYesI Can!spirit shineas you bring hospitality to life.

Build a Great Career -No matter your background or experience, we invest in yourgrowth, learning, and careerdevelopment - helping you reach your full potential.

Experience the Team Spirit -Join a workplace that'sinclusive, fun, and meaningful. We celebrate diversity, support oneanother and foster a sense of belonging through ourEmployee Resource Groups and inclusion initiatives.

Lead with Your Ambition -Your ideas,passion and drive matter! We empower you tomake a difference - in hospitality, your community and beyond.

Enjoy Global & Local Perks -No matter where you're located, you'll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you'll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Enjoy benefits such as

• - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
• Guaranteed minimum of 30% off for your Friends & Family
• Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

We welcome applicants from allbackgrounds, abilities, and experiences.If you need any adjustments during the application process, please let us know.