Front Office Associate

Hyatt Regency; Gurugram District; On-site; INR 279,000 - 390,600; Full time

Job summary

A leading hotel in Haryana is seeking a Front Office Associate to provide exceptional service to guests. Responsibilities include assisting with guest services across various hotel areas such as reception and concierge. The ideal candidate will have a relevant degree in Hospitality or Tourism management and at least 2 years of experience in hotel operations. Strong customer service, communication, and interpersonal skills are essential for this role, which offers a full-time contract.

Qualifications

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience in hotel operations.
• Good customer service, communications, and interpersonal skills are a must.

Responsibilities

• Provide an excellent and consistent level of service to customers.
• Assist with guest services in various areas of the hotel.

Skills

Good customer service

Communications skills

Interpersonal skills

Education

Relevant degree or diploma in Hospitality or Tourism management

Job description

Front Office Associate | Hyatt Regency Gurgaon | Gurgaon, Haryana, India

Summary

You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to assist with guest services in various areas of the hotel, such as reception, executive floor, communication center or concierge.

Qualifications

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Hospitality

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