Front Line Manager - F&A - I2C 4C

Genpact; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Genpact in Hyderabad is hiring a Front Line Manager for F&A (I2C). You will lead a team of ~10–12, oversee Cash Apps operations, and drive process improvements while ensuring client satisfaction and timely reporting. The role requires strong domain knowledge, coaching skills, and adherence to SOPs.

Office-based night shifts in India with growth and learning opportunities. Join Genpact to shape AI-powered finance workflows, mentor peers, and deliver measurable outcomes for global clients with

Qualifications

• Bachelors degree in Accounting, Commerce, Economics or Finance (Masters preferred).
• ACCA, CIMA, SAP and Blackline certifications are highly regarded.
• Strong Cash Applications domain knowledge and English proficiency.

Responsibilities

• Lead a team of 10–12 and drive performance.
• Oversee daily Cash Apps operations and workflow.
• Coach and develop team members for growth.
• Prepare reports on team performance, inventory status, and metrics.
• Coordinate with clients and ensure service delivery meets expectations.
• Ensure compliance with regulatory requirements and SOPs.

Skills

Cash Application

Microsoft Office

People Leadership

Education

Bachelors - Accounting

Bachelors - Commerce

Bachelors - Economics

Bachelors - Finance

Masters - Finance

Tools

SAP S/4HANA for Financial Accounting

Blackline - Financial Close Level 1

Excel

Job description

Front Line Manager - F&A - I2CReady to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.Job DescriptionLead a team size of ~10 to 12 people, inspire and motivate the team to achieve their goals. Should have strong CashApps domain knowledge. Oversee daily Cash Apps operations and ensure efficient workflow management. Provide guidance and support to team members for their professional development. Assign tasks based on individual strengths and project requirements and conduct regular team meetings to discuss progress, challenges, and solutions. Identify areas for process improvement and implement best practices. Provide ongoing coaching and feedback to help team members improve their performance. Serve as the primary point of contact for clients regarding service delivery. Ensure that client expectations are met or exceeded. Address client concerns and provide timely resolutions. Prepare detailed reports on team performance, inventory status, and other relevant metrics. Maintain accurate records of all activities, communications, and decisions. Ensure that documentation is updated regularly and accessible to relevant stakeholders. Foster a positive work environment by promoting teamwork and collaboration. Implement strategies to prevent conflicts and enhance team cohesion. Address conflicts within the team promptly and fairly. Ensure that all processes comply with regulatory requirements and SOPs. Conduct regular audits to ensure compliance.QualificationsBachelors - Accounting, Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - FinanceCertificationsACCA Qualified Accountant (ACCA) - SEGi University and CollegesSEGi University and Colleges, Blackline - Financial Close Level 1 Implementation Certification - NIITNIIT, Certified Investment Management Analyst (CIMA) - DataTrainedDataTrained, Microsoft Excel Certification - Normandale Community CollegeNormandale Community College, SAP Certified Application Associate - SAP S/4HANA for Financial Accounting Associates (SAP S/4HANA 2020) - SAPSAPRequired SkillsCash Application, Microsoft Office, People LeadershipLanguageEnglish (Required)Language Proficiency -Proficient - C2Additional Job Location -Job TypeRegularMaster Skill List -F&A - I2CRemote Type -OfficeWork Shift -Night Job (India)Why join Genpact?• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter• Make an impact – Help global enterprises solve business challenges that matter• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progressCome join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.Let’s build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.