Front Line Manager - F&A - I2C 4C

BrightClaim; Dadri; Hybrid; INR 1,500,000 - 2,500,000; Full time

Job summary

Genpact in India seeks a Front Line Manager for F&A I2C to lead a team of 35–50, overseeing daily operations and driving process improvements. You will coach, assign tasks, and maintain client relationships while ensuring delivery of services per SOPs.

The role emphasizes regulatory compliance, performance reporting, and staff development. Strong accounting knowledge, leadership, and experience with AR/GL processes are required, with English proficiency and willingness to work night shifts in

Qualifications

• Bachelor's degrees in Accounting/Commerce/Economics/Finance or Master's in Finance.
• Proven leadership in F&A/Accounts Receivable domains.
• Strong knowledge of ERP systems and financial controls.

Responsibilities

• Lead a team size ~35–50, oversee daily operations and workflow.
• Provide guidance, support, and coaching for professional development.
• Prepare detailed reports on team performance, inventory/status, and SLA adherence.
• Ensure regulatory compliance and adherence to SOPs; conduct regular audits.

Skills

Accounting

Accounts Receivable (AR)

AR Collection

AR Management

Banking

Cash Application

Collections Management

Deductions Management

Microsoft Office

People Leadership

Education

Bachelor's - Accounting

Bachelor's - Commerce

Bachelor's - Economics

Bachelor's - Finance

Master's - Finance

Tools

SAP S/4HANA

Blackline

CIMA

Excel

Microsoft Dynamics

Job description

Front Line Manager - F&A - I2C

Ready to turn bold ideas into real-world impact?

At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies' most complex challenges.

Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Lead a team size of ~35 to 50 people, inspire and motivate the team to achieve their goals. Oversee daily operations and ensure efficient workflow management. Provide guidance and support to team members for their professional development. Assign tasks based on individual strengths and project requirements and conduct regular team meetings to discuss progress, challenges, and solutions. Identify areas for process improvement and implement best practices. Provide ongoing coaching and feedback to help team members improve their performance. Serve as the primary point of contact for clients regarding service delivery. Ensure that client expectations are met or exceeded. Address client concerns and provide timely resolutions. Prepare detailed reports on team performance, inventory status, and other relevant metrics. Maintain accurate records of all activities, communications, and decisions. Ensure that documentation is updated regularly and accessible to relevant stakeholders. Foster a positive work environment by promoting teamwork and collaboration. Implement strategies to prevent conflicts and enhance team cohesion. Address conflicts within the team promptly and fairly. Ensure that all processes comply with regulatory requirements and SOPs. Conduct regular audits to ensure compliance.

Qualifications

Bachelors - Accounting, Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Finance

Certifications

ACCA Qualified Accountant (ACCA) - SEGi University and Colleges SEGi University and Colleges, Blackline - Financial Close Level 1 Implementation Certification - NIIT NIIT, Certified Investment Management Analyst (CIMA) - DataTrained DataTrained, Microsoft Excel Certification - Normandale Community College Normandale Community College, SAP Certified Application Associate - SAP S/4HANA for Financial Accounting Associates (SAP S/4HANA 2020) - SAP SAP

Required Skills

Accounting, Accounts Receivable (AR), Accounts Receivable Collection, Accounts Receivable Management (ARM), Banking Capital Markets, Cash Application, Collections Management, Deductions Management, Microsoft Office, People Leadership

Language

English (Required)

Language Proficiency

Proficient - C2

Job Type

Regular

Master Skill List

F&A - I2C

Remote Type

Hybrid

Work Shift

Night Job (India)

Why join Genpact?

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.