Fresher Graduate - Airtel Black Gold - Voice Process / 5 Days Work

Credicus Business Services Pvt Ltd; Indore District; On-site; INR 147,000 - 199,000; Full time

Job summary

Credicus Business Services Pvt Ltd is recruiting for a customer service role in the Airtel Black Gold process based in Vijay Nagar, Indore. You will handle customer calls, provide accurate information, and work to maintain high service levels.

Freshers and experienced candidates can apply. The position offers rotational shifts from 7:00 AM to 8:00 PM, 5 days with 2 rotational offs, and a starting salary of ₹15,500 plus incentives.

Qualifications

• Good communication skills (Hindi/English)
• Basic computer knowledge
• Ability to work in a fast-paced environment
• Positive attitude and willingness to learn
• Freshers & experienced candidates both can apply

Responsibilities

• Handle customer queries via calls in a professional manner
• Provide accurate information and resolve issues efficiently
• Maintain high service quality and customer satisfaction

Job description

Process: Airtel Black Gold - Customer Service

Location

Vijay Nagar, Indore

Candidate Requirements

• Good communication skills (Hindi/English)
• Basic computer knowledge
• Ability to work in a fast-paced environment
• Positive attitude and willingness to learn
• Freshers & experienced candidates both can apply

Responsibilities

• Handle customer queries via calls in a professional manner
• Provide accurate information and resolve issues efficiently
• Maintain high service quality and customer satisfaction

Shift Timing

• Rotational shifts between 7:00 AM - 8:00 PM
• 5 Days Working | 2 Rotational Week Offs

Salary

15,500 + Incentive