Frensch Language Expert

Genpact; Hyderabad, Bengaluru; Hybrid; INR 1,400,000 - 2,200,000; Full time

Benefits offered by this job

AI training

Mentorship

Global exposure

Equal opportunity

Job summary

Genpact is seeking a Principal Consultant, French Language Expert (Near-Native Fluency) to bridge France and India teams. The role requires strong technical communication skills in French and English, with prior IT application support experience and translation capabilities.

The candidate will resolve software issues, translate between languages, and coordinate with stakeholders while adhering to high standards of accuracy and confidentiality.

Qualifications

• C1 level French proficiency or higher (near-native)
• Excellent English and French writing and communication skills
• Experience as a French Techno Functional Analyst or IT Application Support preferred
• Knowledge of translation/interpretation is an advantage
• Strong attention to detail and ability to meet tight deadlines
• Ability to work independently and within a team environment

Responsibilities

• Liaise between France and India teams in French to English.
• Resolve software application issues and manage end-to-end communications in French.
• Translate ServiceNow tickets and SOPs between English and French.
• Coordinate with vendors, business users and stakeholders in French via meetings/chats.
• Participate in operational meetings to provide status updates in French.
• Maintain confidentiality and adhere to ethical standards in handling information.

Skills

French language expertise

English-French bilingual

Technical delivery experience

Translation/interpretation

Attention to detail

Team collaboration

Education

Master’s Degree in French

C1/C2 from Alliance franchise

Immersion programs or additional courses

Job description

Ready to build the future with AI?

At Genpact, we dont just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Principal Consultant, French Language Expert (Near-Native Fluency)

In this role, Inviting applications for the role of French speaking resource (Near-Native Fluency) with a good understanding of any web technology skills such as Java/.Net/ JavaScript/Vue.js/Node.js/Python and familiarity with RDBMS (Basic SQL Commands) and basic ITIL process.

Responsibilities

• C1 level French language skill – French language practitioner after completing C1.
• To liaison in a Technology delivery work between France team & India team – French to English.
• Any tech. delivery experience (PM/Scrum Master, Developer) is Ok.
• we are seeking a skilled and experienced French resource who is very articulate with technical capabilities to join our team. The successful candidate will be responsible for resolving Software application issues and managing the End-to-End communication in French with the customer. The ideal candidate will have strong linguistic skills, attention to detail, and cultural sensitivities.
• Coordinate with Vendors, Business users and other stake holders regularly in French via Teams meetings/Ad hoc Calls/Mails/Chat/Tickets.
• Participate in Operational meetings with the customer to provide overall status updates in French
• Translate ServiceNow Tickets into French to English and vice-versa
• Translate/interpret SOPs/KBAs/Documents/Recorded trainings based on requirements, including but not limited to, articles, reports, marketing materials, website content, and legal documents, from English to French and vice versa.
• Help the team members in setting French templates for user communication.
• Ensure the accuracy and quality of mail or ticket communication in French, paying attention to grammar, punctuation, and cultural nuances.
• Work on SOP based ticketing/non-ticketing activity
• Flexible to work during European Time zone.
• Flexible to work during off-shift hours/weekends on Ad hoc basis.
• Maintain confidentiality and adhere to ethical standards in handling sensitive information.

Qualifications we seek in you!

Minimum Qualifications

Any one of the following in French:

• Master’s Degree in French or C1/C2 from Alliance franchise
• Immersion programs or Additional course
• Specialized Training
• Internships or work experience in IT Application Support

Preferred Qualifications/ Skills

• Proven experience as a French Techno Functional Analyst for Application support project.
• Excellent proficiency in both English and French, with strong writing and communication skills in both languages.
• IT IL V3/V4 certified
• Proficiency in translation/Interpretations is an advantage.
• Strong attention to detail and ability to maintain accuracy under tight deadlines.
• Cultural sensitivity and awareness of linguistic nuances.
• Ability to work independently and as part of a team.

Why join Genpact?

• Lead AI-first transformation – Build and scale AI solutions that redefine industries
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.