Fraud Strategy- Senior Associate

JPMorgan Chase & Co.; Bengaluru; On-site; INR 1,400,000 - 1,800,000; Full time

Job summary

JPMorgan Chase & Co. in Bengaluru is seeking an Associate for Fraud Strategy to design and validate fraud strategies, leveraging data analytics to reduce risk while balancing revenue and customer impact.

You will work with product, technology, and operations to implement new capabilities and validate outcomes. The role requires a strong analytical mindset, collaboration across teams, and the ability to communicate effectively with senior leaders.

Qualifications

• MS degree and 2+ years (or BS degree and 4+ years) of experience in risk management/data analytics.
• Excellent collaboration and partnership skills with proven track record.
• Ability to think strategically to develop roadmaps and drive execution.
• Strong analytical thought leadership with AI/ML to drive solutions.
• Strong process and project management skills; product management is a plus.
• Strong communication skills with the ability to engage senior leaders and stakeholders.

Responsibilities

• Manage and enhance Fraud strategy to balance fraud mitigation, financial performance, customer experience, and efficiency.
• Regularly monitor fraud trends and customer frictions to identify improvement opportunities.
• Leverage internal and external data sources and analytics to improve fraud detection.
• Partner with product, technology, and operations to develop capabilities and test solutions.
• Collaborate with broader fraud strategy team and cross-functional groups for best practices and compliance.
• Stay updated with industry trends and adopt best practices.
• Drive concise and effective oral and written communications with internal and external partners at various levels.

Skills

Collaboration

Analytical thinking

Strategic thinking

Communication skills

Project management

Product management (plus)

AI/ML awareness

Education

MS degree

BS degree

Job description

As a part of Fraud Strategy, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Fraud Strategy is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As an Associate within the Fraud Strategy Team, you will be responsible for designing and validating fraud strategies, capabilities, and processes including working with Product, Technology and Operations. Your role will require a deep understanding of the business, data analysis to understand root causes, and the use of analytics to design and implement solutions. You will play a pivotal role in promoting end-to-end solutions that mitigate risk while balancing the minimization of revenue loss, operating costs, and customer impacts.

Job responsibilities:

• Manage and enhance Fraud strategy to drive the intended tradeoff between fraud mitigation, financial performance, customer experience, and operational efficiency
• Regularly monitor fraud trends and customer frictions to identify opportunities to improve fraud strategy performance
• Leverage internal and external data sources and advanced analytic tools to drive accurate fraud detection
• Partner with product, technology, and operations to develop new capabilities for better detection and treatment by helping design solutions, develop requirements and test before and after implementations
• Collaborate closely with broader fraud strategy team and other cross functional teams to leverage best practice and ensure control and compliance
• Stay on top of the industry trends and adopt industry best practices
• Drive concise and effective oral and written communications with internal and external partners at different levels

Required qualifications, capabilities, and skills:

• MS degree and 2+ years (or BS degree and 4+ years) of experience in risk management/data analytics. Relevant fraud experience preferred
• Excellent collaboration and partnership skills with proven track record in working well with internal teams and external partners
• Ability to think strategically to come up with a vison for areas of responsibility, develop roadmaps and drive execution to balance short-term vs long-term solutions
• Strong analytical thought leadership with the ability to leverage AI and machine learning to drive effective and innovative solutions
• Strong process management and project management skills with the ability to drive capability development. Product management experience is a plus
• Strong communication skills with the ability to communicate effectively and strategically to senior leaders and key stakeholders