Fraud Manager

JPMorganChase; Mumbai; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

JPMorganChase is seeking a Fraud Associate within Commercial Investment Banking to protect clients from financial crime and help strengthen relationships through clear narratives. You will identify at‑risk customers and transactions, leveraging data analytics and emerging technologies to spot patterns and improve fraud detection across teams.

The role involves frontline customer service, mentoring colleagues, and aligning policies with credit risk for a unified risk-management approach.

Qualifications

• 8+ years of experience or equivalent expertise in fraud detection and prevention.
• Interpret patterns and trends in fraudulent activity using data analytics.
• Apply knowledge of emerging technologies to improve fraud prevention methods.
• Collaborate across functions to achieve shared risk management goals.
• Deliver front-line customer service support and gather feedback to improve systems.

Responsibilities

• Design comprehensive fraud prevention strategies using data analytics and emerging technologies.
• Scrutinize customer transactions to detect potential fraud using AI/ML methods.
• Align fraud prevention policies with credit risk and partner teams for unified risk management.
• Coach team members through mentoring to build a culture of vigilance.
• Track emerging technologies and legislative changes impacting the business.
• Implement and maintain fraud prevention policies and procedures across colleagues.

Skills

Fraud detection

Data analytics

AI in fraud

Cross-function collaboration

Policy compliance

Customer service

Job description

Job Description

Make your mark in a fast-paced, collaborative environment by protecting clients from financial crime while crafting clear narratives that strengthen relationships.

Job Description

Make your mark in a fast-paced, collaborative environment by protecting clients from financial crime while crafting clear narratives that strengthen relationships.

As a Fraud Associate within Commercial Investment Banking, you safeguard financial systems by identifying at-risk customers and transactions to help prevent money laundering and other financial crimes. You leverage data analytics, tech literacy, and emerging technologies to spot patterns and strengthen fraud detection processes through strategic and systems thinking. You collaborate across teams and provide front-line support and training to help colleagues apply fraud prevention policies and procedures consistently.

Job Responsibilities

• Design comprehensive fraud prevention strategies using data analytics and emerging technologies to strengthen systems and processes.
• Scrutinize customer transactions to detect potential fraud, applying artificial intelligence and machine learning methods to improve accuracy.
• Align fraud prevention policies and procedures with credit risk and partner teams to support a unified risk management approach.
• Coach team members through mentoring and guidance to build a culture of continuous learning and vigilance.
• Track emerging technologies and legislative changes that impact the business and apply insights to enhance fraud prevention capabilities.
• Implement and maintain fraud prevention policies and procedures, reinforcing awareness and consistent execution across colleagues.

Required Qualifications, Skills, And Capabilities

• Bring 8+ years of experience or equivalent expertise in fraud detection and prevention, focused on identifying at-risk customers and transactions.
• Interpret patterns and trends in fraudulent activity using data analytics to inform detection and prevention actions.
• Apply knowledge of emerging technologies that impact the business to improve fraud prevention methods and controls.
• Collaborate across functions, partnering effectively with multiple departments to achieve shared risk management goals.
• Deliver front-line customer service support by proactively seeking feedback and using it to improve fraud prevention systems and processes.

Preferred Qualifications, Skills, And Capabilities

• Demonstrate “Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.”

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.

Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising and risk management expertise.