Fraud and Risk Analyst

Straive; Hyderabad, Chennai District; On-site; INR 550,000 - 750,000; Full time

Job summary

Straive is seeking a proactive E-commerce Fraud Analyst on the merchant side to identify and mitigate fraud in card-not-present environments.

The role involves analyzing transaction patterns, using Signifyd/Forter/Kount, and collaborating with payments and support teams to protect legitimate customers and maintain SLAs. 1-3 years of experience required, in Hyderabad, India. On-site role with fast-paced operations and regulatory awareness.

Qualifications

• 1–3 years of experience in fraud detection and prevention in e‑commerce

Responsibilities

• Detect and investigate fraudulent transactions, including account takeovers and triangulation.
• Analyze transaction patterns, customer behavior, and risk signals.
• Review flagged transactions using fraud tools and make risk-based decisions.
• Collaborate with chargeback teams to link fraud patterns to post-transaction disputes.
• Work with customer support and payment ops to resolve fraud issues while protecting legitimate customers.
• Configure fraud rules and adjust scoring logic based on false positives and losses.
• Document fraud cases and trends for reporting and compliance.
• Stay updated on fraud schemes and best practices to adapt prevention strategies.
• Support incident response during fraud spikes.
• Contribute to process improvements and fraud prevention policies.

Skills

Fraud detection

CNP fraud

Data analysis

Tools

Signifyd

Forter

Kount

Job description

We are seeking a proactive and detail-oriented E-commerce Fraud Analyst Merchant Side to identify, investigate, and mitigate fraudulent activities such as account takeovers and triangulation fraud. The ideal candidate will have hands‑on experience using advanced fraud detection tools such as Signifyd, Forter, or similar platforms, and a strong background in card-not-present (CNP) e- commerce environments.

Key Responsibilities:

• Detect and investigate fraudulent transactions, including account takeovers, triangulation fraud, and other emerging fraud trends in e-commerce.
• Analyze transaction patterns, customer behavior, and risk signals to identify suspicious activity.
• Use fraud detection tools like Signifyd, Forter, or similar systems to review flagged transactions and make risk‑based decisions.
• Collaborate with chargeback teams to connect fraud patterns with post‑transaction disputes.
• Work closely with customer support and payment operations to quickly resolve fraud related issues and protect legitimate customer experiences.
• Assist in configuring fraud rules and fine‑tuning scoring logic based on false positives and fraud losses.
• Document fraud cases, trends, and resolutions for internal reporting and regulatory compliance.
• Stay updated on e‑commerce fraud schemes and industry best practices to proactively adapt fraud prevention strategies.
• Support incident response during fraud spikes or coordinated attack patterns.
• Contribute to process improvements and fraud prevention policies based on root cause analysis.

Requirements:

• 1-3 years of experience in fraud detection/prevention in an e‑commerce merchant‑side environment.
• Strong understanding of card-not-present (CNP) fraud, including account takeovers and triangulation schemes.
• Hands‑on experience with fraud tools like Signifyd, Forter, Kount, or similar platforms.
• Analytical mindset with the ability to interpret large volumes of data to identify fraud patterns.
• Familiarity with payment flows, order life cycles, and customer identity verification practices.
• Strong decision‑making, documentation, and communication skills.
• Ability to work in a fast‑paced environment and meet operational SLAs.