Franchise Operations Manager

Bijliride; Hyderabad; On-site; INR 500,000 - 700,000; Full time

Job summary

Bijliride in India is seeking an experienced Franchise Operations professional to manage day-to-day operations across franchise stores and ensure policy adherence. You will drive growth through strategic planning and hands-on support to franchisees.

You will guide inventory management, staff training, and customer service standards, and collaborate with HR and Marketing to execute ambitious expansion plans while visiting stores to assess performance and identify improvement opportunities.

Qualifications

• 1-4 years of experience in Franchise Operations or related field.
• Degree from a reputed institution (preferably).
• Strong understanding of retail operations, franchisee development, and management principles.
• Excellent communication skills with ability to work effectively with cross-functional teams.

Responsibilities

• Manage day-to-day operations of franchisees, ensuring smooth functioning of stores and adherence to company policies.
• Develop and implement strategies for growth, expansion, and improvement of franchisee businesses.
• Provide guidance on operational matters, including inventory management, staff training, and customer service standards.
• Collaborate with other departments (HR, Marketing) to ensure seamless execution of plans.
• Conduct regular visits to franchisees' stores to monitor performance and identify areas for improvement.

Skills

Franchise Operations

Retail Management

Staff Training

Cross-functional Collaboration

Customer Service

Education

Degree from a reputed institution

Job description

Roles and Responsibilities

• Manage day-to-day operations of franchisees, ensuring smooth functioning of stores and adherence to company policies.
• Develop and implement strategies for growth, expansion, and improvement of franchisee businesses.
• Provide guidance on operational matters, including inventory management, staff training, and customer service standards.
• Collaborate with other departments (HR, Marketing) to ensure seamless execution of plans.
• Conduct regular visits to franchisees' stores to monitor performance and identify areas for improvement.

Desired Candidate Profile

• 1-4 years of experience in Franchise Operations or related field.
• degree from a reputed institution (preferably).
• Strong understanding of retail operations, franchisee development, and management principles.
• Excellent communication skills with ability to work effectively with cross-functional teams.